IT Workplace Services Professional

IT Workplace Services Professional vacancy for a globally operating Risch-Rotkreuz based company in the Pharma sector . Your tasks: Acting as a digital enabler to enhance employee productivity and provide a personalized employee experience Leveraging data analytics tools to provide proactive support and optimize incident management processes Managing IT hardware lifecycle and deskside support services to ensure service quality and compliance with SLAs Providing support for onsite services, including events and meetings, while promoting best practices to enhance user experience Driving the deployment of standard workplace infrastructure and collaborating on global and local projects Supporting local audit, inspection, certification requirements, and business continuity and disaster recovery planning activities Your experience/knowledge: Several years of experience with ticketing systems and troubleshooting hardware, software and mobile devices Strong working knowledge of ITIL v3 processes in IT service delivery Familiarity with supported operating systems, devices, and applications, including Google Suite and Microsoft Office Expertise in managing IT hardware lifecycles and providing deskside support services Language skills: English - fluent in written and spoken, German is advantageous Your soft skills: Excellent comprehension skills, coupled with curiosity and integrity Analytical and solution-orientated thinking with a strong passion for innovation Location: Risch-Rotkreuz, Switzerland Work setting: On-Site Sector: Pharma Start: 10/2024 Duration: 12 months Workload: 100% Ref .Nr.: BH 22093

Location: Zürich, CH

Posted Date: 9/16/2024