Late Team Administrator

The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.

Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.

We are recruiting for a diligent, professional Contract Administrator to join our busy team. This role necessitates a resilient and detail-focused person with excellent communication skills and the ability to multitask effectively.

Overview of Role:

The Contract Administrator serves as a crucial conduit between multiple stakeholders, ensuring that accurate data is delivered and communicated daily to the appropriate parties and that all planned, and allocated works are distributed on time, meeting the standards set by the Company and its Clients.

The successful candidate will be responsible for providing administrative support to our team leaders, engineers, suppliers, and tenants with proven administrative work experience, ideally in the housing, premises, or facilities management sector.

The working hours of this role are 5pm to 8pm Monday to Friday and will be homebased. There will however on occasion be the requirement to attend our Boston Office.

Key Responsibilities:

• Overseeing and facilitating late office operations, ensuring efficiency and productivity.
• Acting as the primary point of contact for after-hours inquiries, providing timely and accurate responses.
• Maintaining records and databases, ensuring all administrative tasks are up-to-date.
• Supporting team members with scheduling, planning, and logistics for late and out-of-hours services.
• Compliance with company policies, procedures, and regulatory requirements.

Required Attributes:

• A self-motivated individual, looking to develop and progress within a successful Company.
• Understand and work to an excellent level of customer service.
• The ideal candidate will have experience and be proficient with Microsoft packages, IT systems and databases and possess strong organisational abilities.
• Experience of handling a high volume of calls will be beneficial
• Require a friendly and professional attitude to encourage good relationships with Engineers, Tenants and Clients.

It is important that we complete all the appropriate criminal and reference checks before you start working with us.

What We Offer:

• Support provided for professional qualifications
  
• Employee wellbeing programme, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Enhanced maternity & paternity packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender Equality Working Group
• Sureserve Academy- a platform for development, career progression
• Employee Voice Programme
• Social activities for all of our Teams
• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact

Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.

Apply Today
If you believe you have the necessary skills and qualifications, we eagerly await your application. Join us in our mission to deliver excellence across the UK.

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