GMA Consulting
IT Support Technician
Job Location
Livingston, United Kingdom
Job Description
IT Support Technician
This role is WFH (after 2 weeks induction in Livingston).
Some shift work - 8am-8pm
THE COMPANY
My client is an IT consultancy with a strong presence across the UK. They design, implement, and support IT infrastructure and application solutions for clients.
THE ROLE
This role will require you to obtain a Basic Disclosure
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
Location: Livingston, GB
Posted Date: 9/20/2024
This role is WFH (after 2 weeks induction in Livingston).
Some shift work - 8am-8pm
THE COMPANY
My client is an IT consultancy with a strong presence across the UK. They design, implement, and support IT infrastructure and application solutions for clients.
THE ROLE
- Promptly dealing with phone calls and emails from customer users.
- Dealing with incidents / requests, and ensuring all tickets are logged
- Carrying out Microsoft support
- Firmware upgrades
- Managing open tickets
- Providing remote support and fixes
- Excellent customer service skill sets
- Experience with Microsoft applications
- Ability to showcase your troubleshooting and analytical skills
- Experience carrying out Firmware upgrades
This role will require you to obtain a Basic Disclosure
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
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Location: Livingston, GB
Posted Date: 9/20/2024
Contact Information
| Contact | Human Resources GMA Consulting |
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