Program Manager

Programme Manager

Salary: £48,000 - £58,000

HYBRID WORKING

We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

The Programme Manager is accountable for the delivery of a programme of work, comprising multiple projects which could be internal, industry change, client facing or a combination of these.

The Programme Manager is accountable for the on-time, budget, scope and quality delivery of all projects within their programme of work, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure.

ESG projects vary in size and complexity according to the solution being implemented, ranging from small projects and work requests to multi-year industry change programmes. The Programme Manager is accountable for managing larger scale programme’s of work/client related sub-portfolios in various phases of the lifecycle from pipeline to post go-live support.

RESPONSIBILITIES

• Deliver projects and programmes within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope with a focus on ensuring the right level of governance relevant to meet company targets and objectives
• Support the development of the team, ranging from Senior Project Manager to the more junior team members
• To assist with Pre-sales engagement to ensure projects and programmes are correctly sized, scoped and costed
• Responsible for all project and programme delivery within their remit
• Responsible for engaging with the relevant teams (e.g. sales & account management teams; IT; engineering etc) to ensure successful delivery of committed projects on time, on budget and to the required level of quality, escalating key risks and issues that may prevent this from happening
• Working with Account Managers, Service Delivery Managers’ and Product Line Managers to ensure appropriate key customer stakeholder management within projects and programmes from project management to CxO level
• Responsible for inputting a monthly Portfolio Management Board
• Responsible for chairing regular Programme level Steering Board level meetings both internally and externally with the Client(s)
• Monitoring the financial health of the Portfolio against company revenue targets for Projects within your remit
• Escalating Portfolio level risks, issues and dependencies that need close attention and action
• Promoting the sharing of lessons learned across the Projects team and beyond
• Responsible for ensuring the creation, review & approval of relevant project commercial documents such as Statements of Work (SOWs)
• Management of appropriate RAID logs according to Programme need ownership of the project delivery lifecycle framework, processes, procedures and templates relevant to your area(s)

POSITION QUALIFICATIONS

The following areas of experience are mandatory:

• 7+ years’ experience in commercial IT software projects & programmes at a minimum of a Project Management role
• T software experience in a management or delivery capacity
• Experience of the full IT software development lifecycle
• Experience of delivering large programmes into commercial organisations
• Commercial experience of pre-sales & delivery of projects, with pre-canned products & services
• Experience of defining, documenting and supporting end to end processes for standardization
• Experience of direct customer facing stakeholder management roles, interfacing to customer contacts at all levels from technical to C-level
• Experience of owning and running programme budgets > £1m / 4,000 man days
• PRINCE2 Practitioner
• Managing Successful Programmes Foundation / Practitioner (not essential)
• Previous experience in the Utilities Industry is highly desirable

ABOUT YOU

You are:

• An experienced Programme Manager used to running large, major Programmes, with a particular focus on working with complex change and large, strategic clients
• Customer facing
• Commercially aware
• Hard working and dedicated
• Tenacious & self-motivated
• Well organised, thorough
• Committed to a professional attitude at all times
• Knowledgeable in both Agile and Waterfall delivery methodologies
• A ‘completer finisher’
• Able to constantly influence external and internal stakeholders
• Hands on

You have:

• A proven track record as an experienced Projects or Programme Manager in an IT software company
• Considerable (7+ years) experience in IT programme & services delivery
• Strong sense of personal accountability
• Strong communication skills
• Strong interpersonal and team working capabilities
• Excellent attention to detail
• Excellent time and task management capability
• Experience of line management
• Experience of working with other Project Managers in collaboration on programmes of work

You will be:

Able to demonstrate ESGs key values of

• Excellence: be accountable to deliver our best
• Passion: show how much we care each day
• Integrity: do the right thing when no one is looking
• Collaboration: work together to succeed together

COMPANY BENEFITS

• Life Assurance
• Health Cash Plan
• Enhanced Maternity Leave 13 weeks full pay 13 weeks half pay
• Enhanced Paternity Leave 4 weeks full pay
• Holiday buy scheme
• Employee Assistance Programme
• Discounted Leisure Memberships
• Cycle to work scheme
• EV & Hybrid Car Scheme
• Long Service Awards
• Private Medical Insurance

And many more!

For our full job specification please go onto our careers page under " Delivery Services" link below: Careers - ESG (esgglobal.com)