2nd/3rd Line Support Service Desk Technician, £40k

2nd Line/3rd Line Service Desk Technician paying up to £40k is required to join the IT team at an expanding construction company in Central London. The company have multiple sites across the UK which will need you to provide end-user support over the telephone, remotely, via email and face-to-face, installing, updating, maintaining and supporting various software applications from different vendors.

Successful candidates for this 2nd Line/3rd Line Service Desk Technician must have experience with supporting Windows OS, diagnosing and solving hardware faults, knowledge of ServiceNow, Azure, Active Directory, Office365 Admin is crucial, as is an understanding of TCP/IP Networking and experience of setting up, troubleshooting and support.

Should really be aufait with Setting up Group Policies, File Management M365 Administration inc Teams and Sharepoint

You will be part of a team of 6 in a department of 11 supporting 1,300 users across 20 permanent offices and 50 temporary sites

Essential Experience

• Windows Operating Systems
• Active Directory - Azure
• Office365 Administration
• Microsoft Teams Admin
• Solid understanding of supporting Microsoft Office Applications
• VPN Support
• Experience working with Service Now
• Understanding and support of web gateway filtering

Should you match the following requirements, APPLY TODAY!