Customer Development Manager

Customer Development Manager

Alexander Steele Recruitment is working in partnership with a world-famous, global spirit company on an exciting new opportunity.

• This role is focusing on On Trade customers and includes account management, with some business development.
• Territory covers Bristol, Bath and Exeter.
• Field-based role with 1-2 days per week WFH.
• Salary up to £38K (DOE) + Car allowance + 10% bonus.

Responsibilities

• Management of a portfolio of customer accounts to meet and exceed budgeted volume and value sales.
• Increase distribution of the portfolio and grow rate of sale within a large and diverse customer base, developing robust JBPs/JMPs.
• Differentiate the client's brands by creating and executing innovative in-outlet activation, striving to secure maximum visibility of their brands.
• Build and develop relationships with key customers and groups within your territory, becoming the go-to supplier.
• Train and educate outlet team members to deliver perfect serves and collaborate to create new and exciting cocktails, delivering increased ROS.
• Proactively seek out new business opportunities to grow their on-trade customer base.
• Understand and deliver insight to the business on weekly and monthly customer performance, drive action from this and deliver incremental growth
• Ensure accurate internal communication to supply team re promotions/activations/changes to distribution are kept up to date
• Cross-functional working within the UK business and international departments.
• Develop excellent product knowledge and be critically aware of all market trends across beers wines and spirits.

Experience

• Prior experience in sales, marketing, or related field within the On-Trade.
• Brands drinks experience and use in cocktails would be advantageous.
• Entrepreneurial and ambitious self-starter with the ability to achieve targets and effectively organise own work schedule.
• Strong communication skills (both written and oral).
• Strong commercial/financial understanding, together with intellect and curiosity to interpret performance, recommending appropriate actions.
• Ability to manage projects and multi-task whilst building strong and positive relationships at all levels (internal and external).
• Comfortable managing some key accounts, and building strong commercial relationships.
• Ability to flourish with minimal guidance, being pro-active and able to handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Passionate about spirits and the beverage industry.

Please get in touch with emma.duff@alexandersteele.com if you require any further information on the role before applying.