Business Analyst II

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what's next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people's lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Job Responsibilities:

• • Manage Financial forecast for US region including presentations to management
    1. Advanced level understanding of service and spares P&L
    2. Weekly Forecast mtg - Update changes in revenue by quarter based on Service management inputs, documenting changes
    3. Monthly Forecast - Accurate forecast via Excel Forecasting Spreadsheet, upload to CRM, PPT presentation completed, reviewed with Manager
  • Manage CKM (chamber Kit Management) operations within US region to include:
    1. Monitor/track CKM events by customer
    2. Accurate forecast of customer events (with inputs from service managers)
    3. Open/Close calls for CKM
    4. Complete CKM customer billing post events
    5. Create CKM Quotes
       • Work with Marketing team to understand CKM business for each platform, cleaning suppliers, and the internal process for putting together CKM quotes for each customer
  • Manage Spares pricing and customer inquiries regarding spares pricing
    1. Drive operational excellence for Spares parts and refurbish/cleaning operations
  • Drive improvement on the basis of agreed KPI's and maintain regular reporting and review of performance
  • Support account sales/ service management to promote with business growth

Job Requirements:

• • 5+ years relevant experience in a large international Semiconductor or IT company, with Supply Chain Management, Customer Service or Procurement/Sales background
  • Experienced in managing Spares, Customer Fulfillment, and Logistics operations
  • SAP and advanced skill level in Excel
  • Structured and collaborative problem-solving skills leveraging analytics
  • Knowledge of supply chain
  • A strategic thinker with strong interpersonal and communication skills, decision making skills, people management skills, project management skills
  • Bachelor's degree or higher (or 5+ years experience in Spares, marketing, analytics)
  • Ability to influence decisions or processes impacting KPI performance

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients - and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

Location: Phoenix, AZ, US

Posted Date: 9/27/2024