Sr IVR/Telephony Developer

We are looking for a Senior Application Developer to join our Customer Service Team.

The ideal candidate should have at least 5 years of experience in one or more of the following:

• Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
• Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications
• Knowledge of PBX architecture, telecommunication network services, and contact center systems
• Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems
• Strong understanding of contact center operation, including key metrics and workforce management needs
• As well as experience with management and development of speech recognition systems and grammars

Required Skills : Rest,PBX,IVR,SOAP,XML,SQL,Java
Basic Qualification : 1. 5+ years of IVR/Telephony Development 2. Experience with PBX scripting/development 3. Excellent communication skills
Additional Skills : 1. 5+ years of IVR/Telephony Development 2. Experience with PBX scripting/development 3. Excellent communication skills
Background Check :Yes
Drug Screen :Yes
Notes :
Selling points for candidate :
Project Verification Info :The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. Client Letter: Will Provide
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Development/Engineering
Master Job Title :Dev: Java
Branch Code :Detroit

Location: Farmington Hills, MI, US

Posted Date: 9/27/2024