Field Engineer

Our client is a nationally recognised leader in IT support services and managed services, with multiple awards for excellence.

Due to growth and expansion, they are looking to recruit a Field Engineer with a strong technical background in client facing role.

This is a field-based role with travel to customer sites across the UK with occasional overnight stays (project dependant) with the use of company vehicles.

You will be responsible for the following:

• Troubleshooting and diagnosing customer technical issues.

• Ensure timely resolution and appropriate recording of incidents.

• Deploying new hardware and software solutions at customer sites.

• Installing and migrating customer networking equipment.

• Attending customer sites to troubleshoot and fix incidents.

What we are looking for:

• Experience working in similar customer focussed role.

• Experience with Network infrastructure

• Experience with Wireless Technologies

• Experience with Telephony systems

• Excellent customer service experience with the ability to work independently.

• A full and valid UK driving license

Location: Thornaby, GB

Posted Date: 9/28/2024