Key Account Manager

About Cainiao Group

Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry.

Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery with 5 dollars" and "5-day global delivery," Cainiao helps small and medium-sized enterprises engage in cross-border trade. Serving more than 200 countries and regions and apply "technological genes" to every aspect of logistics operations. It has also established the world's largest digital station network.

About EUSEA & GPBD Business Unit

EUSEA & Global Parcel Business Development BU is the leader in the globalization and marketization of Cainiao's business, responsible for the construction of overseas local logistics networks in Europe and Southeast Asia. The business segments include:

● Overseas Local Express Delivery: COE has now taken shape, and overall order volume has increased to a new level.

● Freight Supply Chain: Building local freight and supply chain networks!

● Logistics Technology Innovation: Specialized products such as market-oriented self-pickup lockers, IoT, SaaS, etc.

Job Description

1. Leading external business development and design solutions for Ecommerce parcel logistics customers

2. Analyze and collect local market intelligence, and be able to generate the integrated analysis and to support the business

3. Meets the customer requirements to ensure on-time delivery and lowest cost-to-service product transportation to the final destination, deal with the operational daily claims and service requests from customers

4. Support on business development for local logistics resource, and deal with related process and documentation;

5. Follow the process for logistics solutions with Europe and China team including procurement, IT, product and custom service, etc;

Job Requirements

1. Language skills & proficiency: Fluent in English and Mandarin, French as an advantage

2. A good sense of CN-EU/CN-FR crossborder ecommerce or EU logistics business development. CN-EU crossborder or FR/EU logistics business network/relationship as an advantage.

3. Familiar with MS office and could do basic data analysis

4. At least 3 years working experience in logistics, e-commerce or supply Chain

5. Excellent analytical and communication skills

6. Ability to work on multiple projects simultaneously.

Cainiao Four Genes

Long-term Commitment. Relentless Execution. Strive for Excellence. Customer-oriented Innovation.

Encouraging an entrepreneurial culture and valuing employees' career growth

As a technology-driven logistics and supply chain company, we encourage employees to innovate and pursue excellence. By embedding an entrepreneurial culture throughout the organization, we encourage our employees to think and act with an entrepreneurial mindset and actively explore new business opportunities and solutions. Moreover, our work atmosphere is fast-paced and highly efficient, unleashing the potential of employees, driving continuous innovation and development in the company.

We advocate the customer-oriented approach, driven by providing excellent services and products. At the same time, we emphasize transparency of goals and smoothed information flow, ensuring that every employee has a clear understanding of the company's goals and strategic direction, and to promote collaboration among team members to address market changes and challenges.

We value the growth of our employees, providing them with excellent learning and growing opportunities. As well as through the establishment of incentive programs, giving the timely recognition to stimulate enthusiasm and creativity in work.

"Better delivery because of me" Looking forward to like-minded you to join the Cainiao family!