Internal Expert in Process Reengineering / Global Insurance Company

About the Company:

An international insurance company is looking for a Process Reengineering Expert.

Within the Process Reengineering Center of Excellence (CoE), the candidate will be responsible for reengineering processes based on methodologies and principles defined. Within the Chief Transformation Officer (CTO) function, the Process Reengineering CoE was established within the COO/CTO function with the ambition to drive efficiency and accelerate innovation through digitalization and automation, while strengthening the controls’ framework, hence reducing operational risks.

About the Role:

The CTO function, as a robust capability that drives execution with a value realization focus, supports each Comex function in designing and implementing transformational initiatives and some key projects while steering the overall transformation.

The candidate, a key member of the team, will apply process improvement and reengineering methodologies and principles.

Responsibilities:

• Interact with all levels of management and collaborate with various departments to understand their unique process needs and challenges
• Conduct comprehensive assessments on existing processes and KPIs, document existing processes, manage and analyze data, and recommend enhanced business processes
• Provide expertise based on previous experience with training and technical assistance, business process analysis, change management, and other performance improvement
• Provide guidance and advice to senior leaders on the most effective and efficient use of resources to ensure positive and measurable outcomes
• Support the development and implementation of policies and procedures necessary to support Operations processes
• Support the further development, and evolvement of the process management framework and feedback loops with the business/process owners for continuous improvements mindset and effective collaboration
• Support the implementation of operational KPIs and reporting/monitoring mechanisms to deliver visibility, change management, and interact effectively (using data) with staff and senior leadership
• Monitor process reengineering timelines, coordinate with stakeholders & other internal “partners” to ensure value add delivery within the agreed timelines

Qualifications:

• 8/10 years’ experience (minimum) in Business Analysis / Process Business Improvement / Performance Measurement / Project Implementation
• Demonstrated track record of reengineering business processes and driving adoption across an organization/department
• Clear understanding of business process streamlining methodologies
• Experience of implementing continuous improvement processes
• Excellent interpersonal, negotiation, coaching, verbal and written communication skills
• Ability to make complex things simple to execute
• Accredited in Lean, Six Sigma or other process improvement methodology- preferable
• Proficiency with Microsoft Word, Excel, PowerPoint, Bizagi
• English bilingual or native required

Internal role / permanent contract / Localisation in Paris / Home Office : 2 - 3 days a week