Quality Control Supervisor - Tacoma, WA

Job ID: 501230 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials. Job Summary The Quality Control Supervisor ensures safety while overseeing and maintaining the quality standards of the company. The Quality Control Supervisor is responsible for understanding and training production on the quality guidelines set by the company. They also monitor the quality equipment and assure that the equipment is up to date on certifications and calibrations. This position oversees the rework process. Through the supervision of rework technicians, they inspect any product returns to determine the problem. The Quality Supervisor manages customer complaints and coordinates with production and sales to satisfy the customer's needs. They assist with, training, various compliance matters, discipline, employee engagement and retention efforts. Responsibilities

Ensures all safety guidelines are followed
Ensures that the Quality manual is up to date with all quality guidelines
Responsible for quality equipment and ensuring that calibrations and certification get done
Communicates with sales and production on any customer complaints
Supervises the rework teams on inspection of product returns or product of questionable quality
Manages inventory transactions of quarantined product
Performs any disciplinary/coaching items
Ability to manage PTO requests
Completes and processes time-off requests and timesheets for payroll timely
Lead customer visits and Audits
Evaluate and improve current quality processes utilizing technology

Requirements

3+ years' experience in quality control in a manufacturing environment in a supervisory role
4 year degree in quality management or a related field
On-Site QA certification
Proficiency in basic business (Microsoft Office) software
Experience in 6 Sigma, LEAN, 5S, or CI preferred

Compensation

Base salary $81,000 - $106,000 plus bonus

What CRH Offers You

Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company