Senior Site Reliability Engineer

WHAT YOU’LL DO:

• Keeping your assigned site or service up and running or rapid recovery from failures
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch,
• Automating work including infrastructure needs, testing, failover solutions, failure mitigation, and much more,
• Monitor and troubleshoot highly scalable and distributed server clusters that perform various functions, from web-servers to machine learning processing,
• Be on a PagerDuty rotation to respond to availability incidents and provide support for service engineers with customer incidents,
• Participate and establish best practices in Site Reliability Engineering,
• Manage code deployments, fixes, updates, and related processes,
• Work with a close-knit team and brainstorm on the best ways to tackle complex problems in infrastructure, security and monitoring,
• Provide technical guidance and educate team members and coworkers on monitoring and logging. (Have an interesting idea or solution? Present it!),
• Automating any software maintenance processes which previously required a manual procedure.

WHAT YOU'LL BRING:

• 5+ years’ experience with software engineering, software development, or system operations on high available and high traffic environments
• Strong experience with Linux-based infrastructures, Linux/Unix administration, Azure and AWS
• Experience with databases such as PostgreSQL
• Experience administering Linux servers as well as docker based infrastructure (like Kubernetes, AKS, etc.) in a highly available environment
• Experience of scripting languages such as Typescript, Java Bash
• Experience with message broker/queue technologies like RabbitMQ, AMQP 1.0
• Experience with modern monitoring, logging and observability tools in complex distributed systems such as with Application Insights, Grafana, New Relic, Splunk, Elastic stack, Datadog, Prometheus, etc
• Practical experience with infrastructure-as-code (with tools like Terraform, Chef, Ansible, etc.).
• Good understanding of cybersecurity fundamentals and best practices
• Stellar problem-solving and troubleshooting skills with the ability to spot issues before they become problems
• Excellent problem-solving and communication skills
• Committed to processes, with excellent documentation skills and a strong ability to work well in a team!