OTC Collection Specialist with English

Miejsce pracy: Łódź

Twój zakres obowiązków

• Manage collection activities in English language
• Responsible for managing and collection all the outstanding accounts receivables.
• Contact clients and discuss their overdue payments.
• Prepare and present reports on collection activities and progress.
• Initiating written/verbal communication to collect money.
• Building relationship with external customers
• Maintaining and reconcile AR accounts.
• Collaboration with client, customers other departments

Nasze wymagania

• English on B2/C1 level
• Higher education (e.g. accounting/finance would be an asset)
• Around 2 years’ experience in OtC domain - preferably collection
• Multitasking and eagerness to learn and develop
• Excellent analytical skills
• Strong customer orientation
• Problem solving and judgement skills

To oferujemy

• Internal training program
• Positive atmosphere
• Opportunity to take part in international projects and gain experience in various processes
• Set of social benefits to choose from
• Opportunity to develop your career
• Hybrid work (2 days from the office in Lodz)

Benefity

• prywatna opieka medyczna
• ubezpieczenie na życie
• elastyczny czas pracy
• spotkania integracyjne
• dodatkowe świadczenia socjalne
• program rekomendacji pracowników
• inicjatywy dobroczynne
• Bonus świąteczny
• Bonus półroczny
• Szkolenia i kursy wewnętrzne
• Multisport

Etapy rekrutacji

• CV analysis
• Call with the Recruiter
• Tests/Language verification
• Video interview
• Final decision

Oddział rekrutujący

Infosys Poland Sp. z o.o. - Łódź

Infosys Poland Sp. z o.o.

We are present in three major Polish cities: Łódź, Wrocław and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.

Location: Łódź, PL

Posted Date: 10/17/2024