Credit Manager

Your responsibilities

• Lead and develop a team of up to 16 analysts, fostering a high-performance culture. The role will focus on individual and team development, thereby strengthening credit competencies, including competences fit-for future business needs, establishing “stretch” goals to drive performance and embedding a culture of delivery to targets via regular coaching and performance appraisal.
• Act as the primary contact for all credit-related inquiries within supported OU & LoB.
• Participate in the commercial deal process to optimize business returns by providing commercial insights, solutions, and advice.
• Manage customer assessments, establish risk ratings, and recommend appropriate credit terms.
• Develop and execute credit risk strategies aligned with business risk appetite.
• Manage high-risk situations/trigger events and negotiate security necessary to support higher risk exposures.
• Analyze credit exposures and reassess customer creditworthiness.
• Proactively manage blocked orders/accounts and ensure business continuity.
• Oversee accurate and timely cash application and debt collection processes.
• Manage bad debt portfolios and ensure compliance with legal and fiscal requirements.
• Engage with key stakeholders to align objectives and deliver functional plans.
• Maintain effective working relationships with internal customers (Sales, OTC, Finance, Legal, etc.) and external third-party trade customers and agencies.

Our requirements

• Degree in Accounting, Business, or related field.
• 5+ years of experience in financial/accounting roles.
• 3+ years of managerial experience overseeing teams of at least 10 analysts.
• Strong understanding of credit management processes.
• Experience in multinational companies.
• Excellent communication skills in English; proficiency in other local languages is an asset.
• Ability to work under pressure and adapt to rapidly changing environments.

What we offer

• International Exposure: Work in a diverse, dynamic, and inclusive environment with a global reach.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Strategic Impact: Play a key role in shaping credit risk management strategies and driving business success.
• Leadership Development: Lead a high-performing team and influence key business decisions.
• Innovation: Engage with cutting-edge digital solutions to optimize processes and drive efficiency.
• Hybrid working model, flexible working time.

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• parking space for employees
• leisure zone
• extra social benefits
• shopping coupons
• employee referral program
• charity initiatives
• access to professional courses (role dependent)
• electric car charger
• yearly bonus

Recruitment stages

• Explore current opportunities & vacancies.
• Discover and apply online
• Connect with us at interview
• Final Assessment

About us

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.

Shell Business Operations is a key differentiator, delivering competitive advantage for Shell across the world with first-class activities, including simplification, standardization and digitalisation.

Together with our associates from all over the world we create responsible for business operations’ realization in 11 departments: Finance Operations, HR Operations, Contracting & Procurement, External Relations, Internal Communications, Customer Operations, Trading & Supply, Technical Asset Operations, Legal, Creative Solutions, Retail.

The Role

Are you a seasoned professional in credit risk management with a strategic mindset? Do you have a passion for people and driving business results? Shell is seeking an experienced Credit Manager to join our dynamic team and lead the end-to-end credit process for our Operating Units (OU) and Lines of Business (LoB) in the EMEA region.

Where do you fit in?

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply!