Claims Processing Specialist (fixed-term contract)

Miejsce pracy: Łódź

Your responsibilities

• Performing Back Office activities such as reviewing claims and orders eligibility, invoices, refunds, and use client’s systems appropriately to facilitate quick resolution,
• Check and clarify discrepancies in invoice with provider and obtain correct invoice,
• Process the claims and orders according to the procedures in available systems,
• Support process analysis to identify possible process improvements, generate insights and support other teams to convey feedback to the client,
• Meet and comply with Conduent and client’s procedures, KIPs, and SLAs,
• Collaborate on project activities to ensure deliverables are completed within the set deadlines,
• Share experience and knowledge with other team members to increase the quality of performance,
• Respond to e-mail/phone inquiries in a prompt, accurate and courteous manner following adapted procedures,
• Perform the ad-hoc tasks delegated by the Superior.

Our requirements

• C2/C1 level of English language - the assessment of the English language is conducted by an external vendor,
• Minimum 1 year of proven experience in a similar role – basic knowledge of finance and accounting processes,
• Experience in reading and interpreting invoices (Case, Tax IDs, Service details, VAT, Amounts-Currency, Re-imbursement amounts etc.) is preferred,
• MS Office (Excel) skills are essential, SAP and CRM are desirable,
• University degree in Accounting, Finance, Economic or related area is preferred,
• Curious and with analytical mindset.

What we offer

• A full-time (fixed-term) contract,
• We pay an attractive salary and provide a bonus scheme,
• The training will be up to 4 weeks, from Monday till Friday from 9.00 AM till 5.15 PM,
• On top of that we offer: life insurance, private medical healthcare, foreign language classes, personal sports card, flexible benefit platform, referral program that will allow you to earn extra bonus,
• A remote work model (on-site attendance upon request),
• From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• life insurance
• remote work opportunities
• parking space for employees
• sharing the costs of tickets to the movies, theater
• employee referral program

And did you know this about Conduent?

•This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent,

•Our employees choose to build their careers at Conduent:

More than 25% of our associates have been with us for 5 years or more.

Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.

•Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’

Join Conduent! We’ll welcome you into our team. Apply now!

CONDUENT

Who we are:

Together, we make a difference in the lives of millions every day.

When you join Conduent, you are engaged in creating the future – both our company’s and your own. From being a part of transformative and game-changing projects to finding new and better ways of getting work done. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.

Every day we work to build a culture where individuality is both noticed and valued – a culture where every employee can bring their authentic self to work. Whether you work remotely or in an office in any part of the world our sense of community is nurtured by constant interaction, collaboration, and connection.

Our people are united in their passion to make a positive difference – within their teams, communities, and society at large. This passion pushes us every day to work hard, innovate, think creatively, and solve problems.

About the company:

A Business Process Services Pioneer

As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions.

We help businesses and governments drive process efficiencies, costs savings and long-term revenue growth. Our understanding of our clients’ operations enables us to provide essential services to millions of people every day.

Whether it’s helping to reduce ER visits by 25%, driving 99% customer satisfaction, delivering $150B in child support payments or reducing traffic congestion by 15%, Conduent’s services and solutions positively impact the lives of millions of people every day.

Our Mission:

At Conduent we provide essential services and solutions that deliver exceptional outcomes. Through our diverse and dedicated associates, Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them. It’s why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most.

Culture:

Life at Conduent is as diverse and exciting as the industries, clients, and partners we work with each day. We’re constantly evolving the way we work to create value for our clients, and we love the work we do.

As a company, we are committed to delivering an open and inclusive work environment by:

•Sourcing top diverse talent

•Developing our employees

•Working with certified diverse suppliers

•Supporting and creating opportunity in the communities that we serve

•Building a culture of high-performance and growth

Diversity and Inclusion

At Conduent, we believe in creating a strong and effective workforce and rely on the diverse backgrounds, experiences and expertise of our employees and clients to ensure that Conduent continues to get better, faster and stronger. Each employee has an inherent responsibility to ensure our business treats all people – colleagues, clients, and their customers – with dignity and respect.

Each of our business groups are made up of multicultural teams, where colleagues bring diverse perspectives to problem solving. This drives creativity, innovation, and improved decision-making, which are key competitive principles in a global marketplace.

Location: Łódź, PL

Posted Date: 10/19/2024