Sumitomo Mitsui Banking Corporation

Regional Implementation Manager, Transaction Banking - SMBC

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Job Location

Singapore, Singapore

Job Description

Job Responsibilities

Pre-Implementation:
  • Support RFP preparation - i.e. custom project plans, self-bios, addressing of technical or system integration related queries.
  • Sales support - Join TB Sales and Relationship manager for key sales presentations on large pitches and provide input on areas related to technical solution, implementation processes, requirements, documentations, and timelines.
  • Share best practices - Consult with relevant stakeholders to gather existing best practices for the client.
  • Expert opinion - Provide expert opinion and insight to Sales and Product Managers and best paths of execution.
Implementation:
  • Project Management - Overall responsibility for the project management and success execution of each client implementation. The range of projects varies from standard to highly complex/customized cash management, liquidity management and trade finance solutions, such as Host to Host connection, SWIFT direct connection with corporates, Cash pooling, Interest Optimization, Supplier finance etc.
  • Deliver the agreed solutions - Be the single point of contact for client, work closely with Customer users, Customer IT vendors, internal partners such as TB Sales, RMs, HQ support team, In-country teams, IT department, Legal, Products and other relevant stakeholders to deliver the agreed solutions.
  • Ensure customer satisfaction - Ensure solution delivered meeting customer's business objectives and requirements.
  • Develop and Deepen Client Relationships - Engage with clients on a regular basis during project execution, provide training to clients, drive utilization and customers' satisfaction and collect client's voices during the regular engagements, deepen the relationships with clients.
  • Collect feedbacks - Proactively collect feedbacks during implementation and share market information, business opportunities and necessary enhancement that will be helpful to TB Sales, Products and Coverage in addressing market place and/or client needs and requirements.
Supporting
  • Collaboration and stakeholder management.
  • Branch support - Provide necessary supports and guidance to in-country implementation teams in Asia.
  • Level 2 Client support - Provide level-2 client support to those regional clients with complex solutions delivered.
Others
  • Compliance - Adhere to all relevant policies, frameworks, and controls.
  • Report risk in a timely manner - Escalate/Report risk issue(s), if any, on a timely basis to Team Lead or head of department.
  • Advise and support junior team members.
  • Support team lead on ad-hoc tasks.
Job Requirements
  • Degree in Banking & Finance / Business / Economics /Computer Science or related is preferred.
  • Minimum 5 years' working experience in implementation or project management, preferably in the areas of cash management or trade finance.
  • Knowledge of ERP(SAP, Oracle) functions and Coding, Coding Practices and Middleware interfaces.
  • Expertise as API Subject matter expert with knowledge industry standards such as JSON, ISOXML, RESTful Web Services
  • Knowledge in industrial banking system and format.
  • Strong transaction banking product knowledge in one or more product areas (cash management, liquidity management, trade finance, supplier chain finance, etc) with a strong track record of implementation experience.
  • Good understanding the various types of connectivity and security protocol, SWIFTNET knowledge will be an advantage
  • Demonstrated ability to perform within a matrix organization and regional multi-country franchise.
  • Strong team player with good communication and interpersonal skills
  • Ability to operate in a multi-tasking environment, meet deadlines, and work with a wide range of sensitive and confidential issues.
  • Ability to take initiative, work independently and to accomplish tasks with minimum supervision.
  • Strong strategic mindset with proven analytical skills.
  • Certification in project management and Cert ICM is an advantage.


Location: Singapore, SG

Posted Date: 10/22/2024
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Sumitomo Mitsui Banking Corporation

Posted

October 22, 2024
UID: 4908885283

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