System Administrator III - Office 365/Azure/Sharepoint

SALARY : 10LPA - 18LPA Roles & Responsibilities : KEY RESPONSIBILITIES : - Serve as a System Engineer and technical escalation resource for the Microsoft O365 platform - Provide design decisions and generate system design concept descriptions, and capability assessments - Deploy, document, manage, and support technologies including but not limited to: Microsoft Teams, OneDrive, SharePoint, Active Directory, and Azure Active Directory, synchronization, and federation services - Oversee effort to implement the infrastructure by analyzing the current system environment and infrastructure, using technical tools and utilities to perform complex product customization - Manage related end user capabilities and coloration systems including O365 user accounts, shared mailboxes, distribution groups and Citrix VDI - Take a proactive approach to monitoring platforms and services, identifying and predicting problems prior to them developing into emergencies and reporting recommendations to management - Create and execute verification and validation plans, procedures, and maintain automation scripts utilizing PowerShell and/or other software development languages - Apply broad product knowledge to improve, build reliability, security, benefit delivery and scalability into the O365 architecture - Translate business requirements into efficient and effective technical solutions - Ability to operate from task and project management tools such as JIRA & ServiceNow - Implement new products and technologies laid out by senior Infrastructure engineers - Assist peer technicians in troubleshooting and end-to-end root cause analysis for prompt mitigation of issue - Engage in on-call rotation - Other duties as assigned KEY QUALIFICATIONS : - 7 years working with desktop and IT systems engineering - 5 years working with M365 & Azure administration - Strong analytical and problem-solving skills - Experience with service automation and collaboration services - Self-starter with ability to perform independently with minimal supervision - Strong time management skills and manages well in a fast-paced environment with frequently changing priorities and assignments - Experience leading small to medium sized projects - Excellent verbal and written communication with a professional demeanor - Expert customer service skills, including the ability to listen, interpret and explain computer-related concepts in non-technical terms - Possesses strong interpersonal skills and the ability to work well with others to calmly handle critical situations with confidence and minimal direction - Strong knowledge of current operating systems and software products PREFERRED QUALIFICATIONS : - Bachelor's degree in related field. - Cloud certifications: Azure, Office 365, CompTIA Cloud, etc. - Advanced PowerShell scripting & tool making experience - Experience supporting Microsoft SharePoint Server, troubleshooting various systems and virtual hosting solutions. - Solid networking skills - Demonstrated consulting, presentation, training, and project management skills (ref:hirist.tech)

Location: India, IN

Posted Date: 10/23/2024