Senior Software Engineer - Python/Docker

Mandatory Skills - Python, Docker, MongoDB, Sql, Flask, SQL Alchemy, AWS Additional Skills - Angular, Azure Responsibilities : - Responsible for handling the product issues' analysis, troubleshooting, and resolution. - Take ownership of providing technical support for the issues that could not be resolved by the Level 1 & Level 2 customer support teams. - Responsible for handling product related technical queries from the stakeholders. - Coordinating the issues internally with the Team Leads, Product Managers, Roadmap Team, and Cross-functional Teams. - Implement meaningful workarounds to shorten the customer downtime. Subsequently follow-up and ensure the implementation of the permanent solutions. - Identify the root cause of an issue, document it, and provide feedback to the roadmap team on corrective actions to ensure such cases are not missed in the future. - Participate in or organize a war room call to troubleshoot the issue, with collaboration with the cross-functional teams. - Ensuring meeting the agreed SLAs - Incident management, reporting, RCA documentation in Jira - Plan, design, develop, and maintain software application defect fixes in a timely manner - Write clean, scalable, and efficient code. - Implement software solutions using Python, Flask, Angular, PostgreSQL, SQLAlchemy, and AWS services - Conduct unit testing and integration testing to ensure software quality. - Collaborate with Quality Assurance teams to identify and fix software defects. - Create and maintain technical documentation for software projects. - Use version control systems (Git) to manage and track code changes. - Participate in code reviews to ensure code quality, consistency, and best practices. - Work as part of an agile development team to deliver software increments. - Open to learn from each other in the team and each experience day-to-day. (ref:hirist.tech)

Location: Pune, IN

Posted Date: 10/24/2024