Senior Business Manager

Job Title: Senior Business Manager
Location: Commutable to either Warrington, Preston or Leicester
Compensation: Competitive package including performance related bonus, company car and private medical insurance
Role Type: Full time / Permanent
Role ID: SF58539

At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Business Manager.

The role

As a Senior Business Manager, you'll have a role that's out of the ordinary. You'll be part of our Nuclear Operational Services business steam, it's a key customer facing role, providing a single point of contact for customer sites, ensuring customer satisfaction and maintaining a healthy pipeline of opportunities and will have responsibility to profit and loss. The role will play a major part in the continuous improvement in the delivery of our existing business and in securing our future business in a dynamic and forward-thinking team.

Day to day, you'll work to maintain our current market position, leverage our business and think strategically, creating opportunities for growth. In achieving this, Customer relationships will be at the heart of this role. As a strategic role, you will be accountable for the creation and management of key stakeholder relationships at Customer sites by courageously exercising strong interpersonal skills with a keen desired to collaborate and group connections and networks.

Contrasting with customer relationships, the Business manager shall be expected to perform account planning that will feed into reliable business forecasts and the 5-year plan. Accountability shall also extend to securing and maintaining profit margins.

• Think outcomes by creating and maintaining a local strategic customer account plan. This may extend to taking a view of several sites, with the ability to identify synergies and opportunities across difference sites and areas.
• Creating and maintaining strategic stakeholder plans that align to our business goals whilst demonstrating how it will be executed to ensure regular contact to maintain strong customer relationships.
• Maintain customer satisfaction survey schedule, track customer satisfaction (index) and drive improvement.
• Through collaboration, develop a strategy for growth for customer sites, identifying specific long-term strategies with execution plans.
• Perform business analysis, employing trends and intelligence to anticipate future demand.
• Coordinate Gate reviews for delegated site proposals whilst providing key intelligence for win strategies.

This role is full time, 37 hours per week and will require regular travel to internal and external sites with some overnight stays.

Essential experience of the Senior Business Manager

• To be successful in this Senior role you will be naturally kind, and courageous in building and maintaining relationships often operating at customer sites, confident to make introductions and foster new networks.
• You will be working at times independent at sites and therefore there will be a high expectation for you to own and delivery actions and deliverables, clearly showing commitment and assurance to deliver on time in full.

Qualifications for the Senior Business Manager

We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance

The successful candidate must be able to achieve and maintain Standard (BPSS) and Counter Terrorist Check (CTC).

What we offer

• Generous holiday allowance
• Performance related bonus
• Private medical insurance
• Company car or allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Cavendish Nuclear

As a leader within the UK nuclear industry, Cavendish Nuclear, part of Babcock International Group, provides a comprehensive range of critical nuclear solutions in clean energy, defence and civil new build and decommissioning projects. Together, we're innovating to make nuclear safer, faster and cost-effective across the nuclear energy life cycle. Your career with us could take you anywhere within Babcock International Group - from Canada, the USA to Japan. Work with us to create a safe and secure world, together.

We are a disability confident committed employer. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

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