Product Manager - Readers

An Amazing Career Opportunity for an Product Manager- Readers

Location: Cardiff UK

Job ID: 31002

As a Product Manager - Legacy Readers, this role will focus on end-to-end management of the legacy readers within the HID Physical Access Control Solution (PACS) reader portfolio.

The role is an inter-disciplinary position that bridges the product with development, operational, and support teams to provide best-in-class products and customer experience.

To be successful in the role, the candidate must have experience (minimum 5 years) in product management with an emphasis on electro-mechanical and embedded firmware systems, within the RFID and physical access control industry.

You will be expected to take lead and drive initiatives to maintain, support, and ensure the success of the legacy portfolio of reader products, while working in a global team with Business/Epic owners, Product Owners, Engineers and Operations professionals.

Who we are

The Physical Access Control Solutions (PACS) business is highly visible, and one of our most significant portfolios within HID Global, being comprised of readers, controllers, mobile access and physical credentials, software, services and controllers for physical access control. Our strategic goal is to accelerate our businesses potential and take it to the next level of profitability and growth by driving innovation and differentiation to our products.

As our Product Manager Legacy Readers, you’ll support HID’s success by:

• Lead and drive activities for the legacy reader portfolio, with the goal of delivering unique solution benefits with superior customer experience.
• Define and deliver clear and actionable product requirements that address internal, external, and market problems for which value can be extracted.
• Ensure execution of portfolio initiatives are aligned with the legacy reader roadmap, strategic vision, and business priorities and aspirations.
• Manage change to the legacy reader product vision and roadmap based on the broader PACS strategic themes and solution visions.
• Identify opportunities for optimization, including continuous improvement and Va/Ve efforts, by understanding internal, customer, and market problems, along with competitive positioning and technology trends.
• Drive outcomes, institute a results-oriented mindset, develop and implement metrics that evaluate effectiveness of the product line in relation to lean budgets and guardrails.
• Collaborate with cross-functional teams, using Agile SAFe methodologies, to align marketing, sales, and product unit teams to drive revenue growth and/or profitability.
• Develop and execute comprehensive Go-to-Market (GTM) strategies for end-to-end lifecycle planning of existing product lines.

Qualifications :

• Product development expertise from concept to product launch.
• Product management experience across multiple customer types, technologies development methodologies, standards and regulations.
• Ability to make difficult trade-offs with intelligent risk taking.
• Market focused mindset and ability to anticipate changes in business needs.
• Strategic thinking and effective management on complex projects.
• Pro-active, hands-on and self-motivated, strong documentation skills.
• Demonstrate cross-functional leadership with Sales, Quality, Finance and Operations.
• Ability to challenge the status quo and drive a culture of change through Change Management.
• Excellent communications skills, able to convey complex information clearly, as appropriate for the topic and audience.
• Effective communication in the English language, both verbally and in writing.
• Familiar with CRM tools and analysis such as Salesforce, Oracle-EBS, Oracle-PLM, etc.
• Experience with product development and product management tools, such as Jira, TestRail, and Miro is beneficial.

Your Experience and Education include:

• Bachelor’s Degree – Engineering or related (Master degree is beneficial but not required).
• Minimum of 5 years of experience in Product Management, or a similar role.
• Strong knowledge of contactless RFID readers, including embedded hardware and firmware.
• Strong knowledge of the physical access control and/or physical security industry.
• Experience with Agile development and lean innovation practices.
• Training in SAFe such as Implementing SAFe and / or SAFe POPM.

Customer Expectations:

• Ability to read and interpret internal requirements, customer RFIs/RFPs, specifications, technical standards, etc.
• Effective management of customer requirements and expectations.
• Demonstrated history of excellence in customer interaction.

Work Requirements:

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork including international travel, therefore employee must possess or can acquire a valid passport / visa.
• Must be legally eligible to work in the country in which you are hired.
• No relocation package is offered for this position.

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

#LI-HIDGlobal

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