Contract/Business Administrator - Italian/English Speaking

English or Italian speaking Contract Administrator (Tech Recruitment)

Business Support - Central Services - Newcastle Global HQ (Hybrid)

Calling all English/Italian speaking business support administrators based nearby Newcastle Upon Tyne/North East, UK! Speak either language and seeking a new challenge with a clearer career development pathway / sociable culture? Get in touch to be considered! Our global award winning recruitment agency (founded in Newcastle with 20+ offices worldwide) is hiring an organised, motivated, detail orientated, Contract Administrator with a clear career pathway to Principal/Leadership levels, part of TPG's prestigious private equity portfolio!

Tenth Revolution Group have an exciting new hybrid opportunity at our worldwide head office in Newcastle! Any financial admin/customer service/sales/recruitment skills are highly desirable. Some phone work is required to resolve or escalate queries supporting the core sales teams. However, you aren't personally targeted to generate new revenue. If you've been involved in a recruitment, finance, sales, customer service environment before or completed your studies with some admin projects with the related German/Italian/English skills, get in touch! We have multiple roles available for immediate or asap starts (notice periods will be considered)

A positive, proactive, & resilient person is best suited as it's a fast paced business critical. You certainly won't be bored delivering contract admin support to our Dach (multiple German offices) or Italian (Milan) base consultants. Tracking success via some KPIS/deadlines.

Who: Tenth Revolution Group (https://www.tenthrevolution.com/)

What: Contract Administrator (Finance, Business Support in Central Services)

When: 8:30am-5:30pm Mon-Thur & 8:30am-4pm Friday (Wellbeing Weekend)

Where: Newcastle Upon Tyne, UK (a hybrid working pattern after training)

Language skills: English or Italian speaking (other language skills considered)#

Contract: 1 full time employee & 1 Maternity Cover Fixed Term Temp available

AOB:: https://careers.tenthrevolution.com/why-recruitment/business-support/

What you’ll do?

As a Contract Administrator you will provide administrative support to our Client Management, Strategic Alliance and Front Office Sales teams. You will be responsible for the end-to-end administrative tasks and compliance validations pertaining to all placements closed by these Global teams. A fast paced, business critical role with some internal/3rd party phone work. You will be predominantly supporting the fantastic IT Recruitment (Sales) teams finalising fast paced deadline driven onboarding when they recruit the right people and put them in the right place within our external enterprise and SME clients in the growing, stable, exciting world of cloud technology! (including but not limited to e.g. Azure, AWS, Salesforce, Netsuite, ERP hiring)

Daily responsibilities?

(including but not limited D.O business needs)

• Run Onboarding (EI) Calls where appropriate
• Administer contracts via DocuSign
• Validation of all Candidate documents submitted during onboarding; Ensuring TRG is fully compliant with all country requirements, wherever our Candidates may be working
• Data entry to maintain our internal CRM, accounting and timesheet systems
• Provide quality customer service to Sales teams, Clients and Candidates
• Assist with processing of Candidate background checks and drug screenings; ensuring that all preplacement requirements and qualifications are met, in line with Client contractual requests
• Work closely with our Legal department to manage requests and updates to Client and Candidate agreements
• Work collaboratively with Sales teams to ensure all issues are resolved
• Support and suggest process improvements to assist the Support and Sales teams
• Other ad hoc duties and projects as required within the role
• Some phone based work challenging/resolving queries with internal Sales (IT Recruitment) colleagues as well as escalating if required to Contract Finance, Credit Control, 3rd Party.

Requirements?

• Administrative experience, ideally in a Sales/Recruitment/Finance/Corporate environment
• Proficient in Microsoft Excel, Word
• Some experience of CRM/ERP systems e.g: Salesforce & Sage desirable (not essential)
• Confidence in working with multiple languages/countries; 2nd language ideal but not required
• Confidence in both written and verbal communication in English (email, IT systems, phone)

The Ideal Candidate?

Key competencies:

• Ability to work well independently, strong attention to detail, organised & reliable
• Positive attitude; able to put emotions aside during stressful / high-pressure situ's
• Ability to make rational decisions independently, resilient, strong follow up skills
• Problem solving; systematic approach, proactive rather than reacting to issues
• Experience dealing with customer service queries in a fast paced environment
• A desire to take ownership and make a positive impact to progress in future
• This isn't a sales role but any sales/recruitment related skills are beneficial
• Accountability & admin accuracy
• Evidence our values at all times:

**** We: have Fun, are the Experts, are all about the People, Transform Lives & Go Beyond!***

Tenth Revolution Group’s meritocratic culture strongly promotes & rewards strong performance from within. Career paths across TRG are transparent, and based on achievement, not tenure. To succeed at TRG, you must work hard, challenge yourself daily, contribute to a high-performance environment. To help you achieve that, you will be provided with industry-leading tools, the support of your Management Team, and an opportunity unlike any other in IT staffing! A growing and stable industry. Technical IT experience isn't required (Excel/CRM desirable)

TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. To be considered before our next training induction is filled, please send a CV/Cover Letter ASAP to:

Sarah McKinnell, TA Manager, UK, Nordics & CEE Tenth Revolution Group:

• Email: s.mckinnell@tenthrevolution.com or Call: 01913387524 (direct)