Senior Associate-Digital Product Management

This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Network & Acquiring Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage. NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious and problem solvers as we tackle the most imperative initiatives facing the payments industry today, such as securing online transactions and enabling faster, more convenient ways to pay.

How will you make an impact in this role?

• Build a robust understanding of Payment Network with particular focus on Clearing, Pricing and Settlement (CP&S) processes.



• Lead and own the delivery of CP&S capabilities and initiatives.



• Manage work allocation of scrum teams by translating features into prioritized user stories, along with tight coordination with Product Owners and Senior Product Owners.



• Collaborate with multiple teams on the targeted outcomes and ideas, and then deliver upon those outcomes.



• Support leadership in developing a platform strategy, in the sizing of development efforts, and PI planning.

Minimum Qualifications

• Understanding of payment industry.



• Excellent communicator and collaborator, experienced working in teams and influencing others without authority, leveraging insights and data to earn the trust and confidence across a wide range of partners throughout the organization.



• Adaptability and flexibility when initiatives need to deviate from original plans or shift direction based upon changing needs and priorities.



• Quick learner and driven to learn new functionality.



• Flexibility in supporting various time zones, as this role supports global initiatives



• High intellectual curiosity, with excellent problem-solving skills.



• Experience with agile and iterative software development methodologies would be an advantage.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.