Business Support Assistant

Job Overview:

Join our dynamic team as a Business Support Assistant, where you’ll be at the heart of our operations and people team, helping drive success across the business! This exciting role gives you the chance to work across multiple functions, support key business goals, and continuously improve processes. If you're detail-oriented, a great communicator, and eager to learn new systems, this is the perfect role to spur your career in operations!

Key Responsibilities:

• Sales Support: Support our consultants, clients, and contractors across key areas such as onboarding, compliance, payroll, and query resolution, ensuring smooth processes and timely assistance.
• Collaborate Across Teams: Work with different departments to streamline operational processes and help us continue striving for success.
• Data-Driven Impact: Conduct regular reports for the Senior Management Team to help track business goals, highlight trends, and make data-driven decisions.
• Upskill and Innovate: Liaise with external system providers to stay on top of the latest developments, providing support and training to ensure our teams are always ahead of the curve.
• Operations Support: Assist the Operations Manager with reporting, training, and managing relationships with external providers.
• People-Focused: Take control of our people initiatives, from supporting retention, conducting engagement surveys, through to managing resources, leading rewards & incentives, and coordinating social events.
• Creative Collaboration: Partner with the marketing team to help create proposals and solutions that will support the sales teams in winning new business.
• Financial Partnership: Work with our finance partner on new features that improve our processes.

Benefits:

• Career Growth: This is more than just a job – it’s a launchpad for your career! You’ll have endless opportunities to upskill, take on new challenges, and grow alongside a team that’s committed to your development.
• Learning & Development: Dive into the latest systems and technology with hands-on experience. We’ll support you every step of the way as you enhance your skills and take your expertise to the next level - we also provide £1,000 per year for you to utilise towards your own professional development.
• Collaborative Environment: Be part of a dynamic and supportive team that values open communication and innovation. You’ll work across different departments, gaining exposure to a variety of business functions and building connections that will enhance your professional network.
• Impact & Ownership: You’ll have the opportunity to make a real difference, contributing directly to the success and efficiency of the business. Whether it's streamlining processes, improving compliance, or supporting the team, your work will have a lasting impact.
• Business Projects: You'll play a key role in supporting Insight's growth journey! We're at an exciting phase, having recently launched our Robotics sector within Tech & Mission Critical, and we're continuing to expand our dominance across the EU, every day brings new and exciting challenges. No two days are the same!
• Company Culture: Join a team that’s passionate, driven, and fun! Our positive, inclusive culture means you’ll always have the support you need while enjoying a vibrant work atmosphere.

Requirements:

• Strong organisational skills and attention to detail.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems, Bullhorn would be advantageous.
• Understanding of global mobility processes and international compliance regulations is a plus.
• Experience in operations, recruitment, HR, or administrative roles is essential.
• Ability to manage multiple tasks efficiently and work well in a fast-paced environment.
• Excellent communication and interpersonal skills.