Vend Tech Group

Product Manager

Click Here to Apply

Job Location

The City, United Kingdom

Job Description

Job Title: Product Manager


Location:London - 3 days on site




Overview


We are looking for a Product Manager with a background in user experience , payment systems and API integrations. You will be responsible for leading the development and optimization of our payment pages and managing APIs to ensure seamless transactions and third-party integrations. Your work will play a key role in enhancing the user journey, ensuring secure and efficient payment processes, and improving overall product functionality.


Key Responsibilities


Payment Page Development and Optimization

- Own the end-to-end product lifecycle for payment pages, from initial concept to post-launch support.

- Collaborate with cross-functional teams (Engineering, UX/UI Designers, and QA) to develop user-friendly and secure payment flows.

- Ensure compliance with regulatory standards such as PCI-DSS for payment security.

- Work with analytics teams to monitor payment page performance and conversion rates, driving data-driven decisions for improvement.

- Identify and troubleshoot issues related to payments, including transaction failures, fraud, and user experience problems.


UX/UI for Payment Journeys

- Partner with UX/UI designers to create intuitive and user-centered payment flows.

- Conduct and analyze user research, A/B testing, and usability studies to understand pain points and optimize the customer payment experience.

- Ensure accessibility and responsiveness across devices (desktop, mobile, etc.).

- Drive consistency in design and experience across all payment-related touchpoints.


API Development and Management

- Define requirements for API integrations related to payment gateways, third-party vendors, and internal systems.

- Collaborate with engineering teams to design, develop, and maintain API specifications for payment processes.

- Ensure smooth onboarding of external partners and customers into the API ecosystem, providing clear documentation and support.

- Manage the API lifecycle, ensuring version control, security compliance, and scalability.

- Work closely with stakeholders to ensure the APIs meet business requirements and are delivered on time.


Cross-Functional Collaboration

- Work closely with stakeholders in Engineering, Compliance, Finance, Marketing, and Customer Support to deliver seamless payment experiences.

- Communicate progress, challenges, and updates to internal and external stakeholders, ensuring alignment and transparency.

- Act as the voice of the customer, championing user needs while balancing business goals and technical constraints.


Metrics and Reporting

- Define and track key product metrics such as payment conversion rates, transaction success rates, and API usage.

- Regularly report on product performance to senior management, identifying areas for improvement.

- Leverage data to prioritize the product roadmap and drive continuous improvements.


Experience


Product Management

- 3-5 years of product management experience, ideally with a focus on payment systems or fintech products.

- Strong understanding of payment gateways, merchant accounts, and regulatory requirements such as PCI-DSS.

- Proven ability to manage complex, cross-functional projects from conception to launch.


User Experience

-Experience working with UX/UI design teams to create user-centered products, particularly in payment flows.

- Familiarity with UX research methodologies (e.g., A/B testing, user testing, heatmaps) and their application in improving conversion rates.

- Understanding of accessibility and responsive design best practices.


API Management

- Hands-on experience defining and managing APIs, particularly related to payment systems.

- Strong technical understanding of RESTful APIs, JSON, OAuth, and other relevant technologies.

- Ability to read technical documentation and work with engineering teams to implement API changes.


Communication and Collaboration

- Excellent written and verbal communication skills, with the ability to translate complex technical concepts into business language.

- Proven track record of working effectively with cross-functional teams, including engineering, marketing, finance, and support.


Preferred Experience

- Experience in the fintech or e-commerce industry.

- Familiarity with international payment methods, currencies, and cross-border regulations.

- Knowledge of popular payment gateway providers

- Experience with agile product development methodologies (e.g., Scrum, Kanban).



Location: The City, GB

Posted Date: 10/30/2024
Click Here to Apply
View More Vend Tech Group Jobs

Contact Information

Contact Human Resources
Vend Tech Group

Posted

October 30, 2024
UID: 4907875675

AboutJobs.com does not guarantee the validity or accuracy of the job information posted in this database. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.