Property Services Advisor

Property Support Advisor

Manchester - £24-25K

Interested in getting into a career in Property, this could be the role for you!

The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a comprehensive record and systems database within the Property Management Department.

What you will be doing -

Receive telephone calls from residents/lessees reporting maintenance issues and providing them with answers to enquiries about the estate

Deal with correspondence letters, e-mails and voicemails

Meet residents and client’s expectations through exceptional customer service

Liaise with the internal maintenance division and co-ordinate and make maintenance appointments

Arrange and monitor service contracts and assist the Finance team with service charge collection

Ensure that the customer database remains up to date and with changes

Ensure that the Property Management team are prepared for resident meetings, including attending and taking minutes when required

This role may be subject to a satisfactory disclosure from the Disclosure and Barring Service (DBS check).