Implementation Project Manager

Tracware is a global software developer. If you are a highly organised, motivated individual with a passion for project management, we encourage you to apply for our Implementation Project Manager position! This is an exciting opportunity to join a future-focused company, working closely with our team of Aerotrac subject matter experts, business analysts, to deliver structured implementations and process alignment exercises.

Job Description:

The Implementation Project Manager will lead new project implementations and re-implementations for existing clients, reporting to the Operations Manager. Working closely with our Subject Matter Experts (Customer Account Managers), the Project Manager will drive structure, project management, and client service delivery. This role requires a confident leader who excels in managing diverse teams, operates effectively in a fast-paced environment, and delivers projects on time and within budget. The ideal candidate will be well-organised, possess excellent leadership skills, and be committed to delivering outstanding results.

Key Responsibilities:

· Lead existing client re-implementation projects and oversee new site implementations from initiation to completion.

· Collaborate with the client Services team to ensure efficient project delivery and alignment with client objectives.

· Drive process re-alignment initiatives and deliver training programs tailored to client needs.

· Oversee and manage the full project lifecycle, ensuring that all projects are delivered on time, within scope, and in line with client expectations.

· Identify opportunities for up-selling or cross-selling new products and services during project execution.

· Maintain clear communication with clients and internal teams to ensure transparency and satisfaction throughout the project lifecycle.

Key Performance Indicators (KPIs):

· Complete a minimum of 1 implementation & 2 re-implementations per half year, on time and within budget. 90% success metric

· Requirement for a minimum score of 85% satisfaction on product training quality.

· Maintain resource utilisation efficiency, with at least 90% of planned project hours effectively utilised.

· Increase project profitability by improving margins by 10% through process improvements, cost reduction initiatives, or other efficiency measures.

Qualifications:

· Extensive project management experience, ideally within the aviation, aerospace, or defence sectors.

· Strong leadership and organisational skills, with proven success in managing cross-functional teams.

· Ability to communicate effectively and manage relationships with clients and internal stakeholders.

· Willingness to travel regularly, both domestically and internationally.

Working Hours:

· 37.5 hours per week, Monday-Friday

· Occasional weekend work when required

· Flexible working hours required, regular travel within the UK and abroad.

· Attendance at company meetings/events as requested

Salary & Benefits:

· Basic Salary: Competitive - experience dependent

· OTE: £50,000+ (Commission paid on successful delivery of KPI’s per implementation)

· Travel: Required as part of the role, UK and Internationally.

· Commission: Paid quarterly in arrears.

· Benefits: Private healthcare option and pension contribution.

If you are interested in this exciting opportunity to lead Product Implementation’s, please apply through the link directly.