Portfolio Revenue Manager - Hybrid

Homes for Students, a leading name in purpose-built student accommodation, is on the lookout for a dedicated and talented Portfolio Revenue Manager, working 40 hours per week, from 9am to 5.30pm on Mondays to Fridays.

The role will be based remotely, but the successful candidate will be required spend part of the working week, visiting the properties allocated within the portfolios. As such you will be required to travel nationally, as well as infrequent overnight stays.

Purpose of the role:

The Portfolio Revenue Manager will deliver a robust sales strategy across their allocated properties, working with internal and external stakeholders to achieve occupancy targets and maximise revenue opportunities. The Portfolio Revenue Manager will encourage behaviours and activity that increase lead generation, conversion, and retention.

Accountabilities/Responsibilities

• Launch and deliver a sales strategy per property, that achieves both occupancy and revenue targets.
• Monitor the key sales metrics and demographic indicators within the cycle, spotting and acting upon trends, concerns and opportunities.
• Highlight opportunities to drive revenue within the sales cycle and communicate required changes to the relevant internal teams and clients.
• Liaise with the Head of Revenue to make changes where required to agent and incentive budgets/strategy.
• Deliver the sales strategy at the start of each cycle, obtaining client approval for pricing and agent/incentive budgets.
• Manage the client relationship from a sales perspective. Take the lead on updating clients with changes to the strategy, both positive and negative, and obtain approval for changes as required.
• Attendance at client meetings, delivering relevant updates and insight.

Team, Training and Onsite activity

• Drive retention, ensuring rebooker targets are met, all potential customers have been targeted and there is onsite activity to support this.
• Track all sales metrics ensuring customers have a clear journey through our sales funnel.
• Work with the sites teams to ensure all enquiries are logged and all sales processes and policies are followed.
• Review and feedback on the customer sales journey on site; to include show flats, in person and online viewings, social media activity, student experience and reviews.
• Manage, co-ordinate and deliver sales training sessions to improve overall sales knowledge and conversion performance.
• Support the property teams to achieve summer revenue targets.
• Demonstrate a clear knowledge of the booking system and feedback change requests.

Market Knowledge and Partnerships

• Completion of competitor analysis and an awareness of the wider student marketplace.
• Demonstrate a superior product knowledge of all properties within their allocated portfolio, knowing their proposition in detail.
• Suggest local initiatives for lead generation and work with the marketing team as required.
• Manage and maintain strong relationships with our International Business Development Manager, Partnerships Manager, and wider agents.
• Develop local relationships with key stakeholders for possible referral and nominations deals.
• Work with the partnerships team as required to secure Nominations agreements.

Personal Qualities and Other

• Comply with Health and Safety working practice in accordance with the company's policy.
• Support at key open days/check in weekends as required.
• Experienced in driving sales performance, working to KPIs, achieving targets, able to analyse statistics and trends.
• Experienced in client management (client mix being corporate/investment funds, SMEs, developers)
• Experienced in using data-led approaches to drive performance.
• Impeccable attention to detail.
• Fully IT literate with intermediate to advanced knowledge of Microsoft Excel.
• Excellent communication and interpersonal, planning, organising and time management skills.
• Ability to thrive in an environment of continual growth and change.
• Must be performance and KPI driven.
• Must always uphold the highest levels of personal accountability and integrity.
• Must be prepared to travel nationally, with some overnight stays.
• Must be confident to take ownership, take the initiative, and make quick, positive decisions.
• Must be committed to equal opportunities.
• Must thrive in a very fast-paced environment where we operate at significant scale in a very agile way.
• Must be commercially minded.

Benefits

• Car allowance of £3000 per annum
• KPI linked to 10% annual bonus
• Generous holiday package of 25 days, plus bank holidays.
• Access to a range of exclusive retail discounts to make your money go further.
• Take your special day off! Enjoy your birthday with a well-deserved break from work.
• Car leasing scheme to make your commute comfortable and convenient.
• Stay active and eco-friendly with our cycle-to-work scheme.
• Make a difference in the community with 2 charity days per annum.

At Homes for Students, we embrace diversity and equal opportunities. As a proud member of Inclusive Employers, we welcome applications from everyone, and we are more than happy to discuss any reasonable adjustments you may require.

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