Import Export Coordinator

Key Responsibilities:

Shipment Coordination

• Coordinate all aspects of ocean import/export shipments, from booking to delivery.
• Prepare and process shipping documentation, including bills of lading, commercial invoices, and customs declarations.
• Liaise with shipping lines, customs brokers, and other relevant parties to ensure efficient and compliant shipments.

Customer Service

• Provide exceptional customer service to both internal and external clients.
• Address customer inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with clients.

Rate Negotiation

• Negotiate competitive freight rates with shipping lines to optimize costs.
• Monitor market trends and identify opportunities for cost savings.

Logistics Management

• Manage the entire logistics process, including cargo consolidation, warehousing, and transportation.
• Track shipments and provide regular updates to clients.

Compliance

• Ensure compliance with all import/export regulations and industry standards.
• Stay updated on industry changes and best practices.

Qualifications and Experience:

• Proven experience in ocean import/export coordination, preferably with a focus on deep-sea shipments.
• Strong knowledge of import/export regulations and documentation.
• Excellent communication and interpersonal skills.
• Proficiency in relevant software applications (e.g., SAP, customs clearance software).
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Dynamic and supportive work environment.