Facilities Services Account Manager VA1905

Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

We are currently seeking an Account Manager who will be aKey member of the Anabas Operations Management team.

You will Lead and manage a team of site leads and operatives and will be responsible for delivering services to client portfolios, ensuring that client specific SLAs and KPIs are achieved, whilst providing cover in the absence of the Account Director as and when required.

You will be responsible for managing a multiple client relationship so that the overall delivery of all Facilities Services meet and exceed Client and Company expectations within the various Clients portfolios in Greater London and Nationally when required.

?As the ideal candidate you will:

• Be willing to hold an SIA non-front line licence.

• Be prepared to undergo BS7858 security vetting.

• be a self-motivated senior manager with a can do attitude and strong customer service ethic, experienced in Facilities Management, with a sound working knowledge of both hard and soft services.

• Demonstrates gravitas with clients and stakeholders.
• Demonstrable leadership experience and interpersonal skills.
• Be qualified to Degree level in a subject area to provide competence in Building Services M&E or relevant experience.
• have a technical acumen to implement and deliver the service strategy.
• Ability to create, identify and exploit TFM and technical opportunities within an existing client portfolio.
• Appropriate experience of providing SME and contractual interpretation capability
• Customer driven and focuses on continuous improvement.
• Demonstrable experience within the Building Services Sector with appropriate delivery of complex services and associated contractual interpretation.
• Excels in building relationships.
• Demonstrates an innovative and proactive approach to account management.
• Highly developed negotiation skills to ensure high level communication and maximise commercial return.
• Able to widen working contacts within major client organisations.
• Demonstrable ability to manage diverse technical and hard services portfolios, with varying needs and priorities.

This is a full time permanent position working 40 Hours per week Monday to Friday at a salary of between £50,000 and £55,000 per annum and a holiday entitlement of 33 days which includes bank holidays.

Our benefits include:

• Employee Assistance Programme: Anabas employees have access throughhealth assured to support and advice on a variety of issues that can impact life.
• ?Access to Life Assured App:Anabas employees have access to a multitude of resources to aid health and wellbeing.
• Life Insurance x 1 annual salary
• ?Recognition and Reward scheme:?Mangers can highlight work well done with a financial reward of varying amounts.
• ?Cycle 2 Work scheme:Agreat way to purchase a bike & accessories whilst spreading the cost through salary sacrifice (annual income dependent).
• ?Recommend a friend scheme:Nominate a new Anabas team member to join our already talented team and receive a referral payment.
• ?Company events.

?Sound like the job for you? We look forward to receiving your application soon!

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