Host/Hostess

Strongarm hospitality is an ambitious hospitality group, born in 2017 in the heart of Mayfair. It operates at the highest level, setting new standards and inspiring extraordinary experiences for our guests.

Our venues play host to some of Londons most memorable nights out, from guest artist performances to themed nights, drawing both international luminaries and individuals who encapsulate luxury living. Now, we're looking for apassionateand motivated Reservationsist Office Assistant to join our team at our newest opening in the heart of St James's, London.

The Role:

PIRAA is more than just a restaurant; it's a celebration of life, a sanctuary of culinary creativity, and a destination for those who seek the extraordinary. Our immersive experience seamlessly combines elevated dining with top-tier entertainment, crafting unforgettable nights brimming with energy and excitement. PIRAA is a true sanctuary for those seeking exceptional and memorable experiences.

What We Are:

• A Vibrant Party-Restaurant:We offer a multisensory experience, blending vibrant festivity with upscale dining and entertainment.
• A Culinary Haven:Specialising in sophisticated Nikkei cuisine, we blend Japanese precision with Peruvian flair to create unforgettable dishes.
• An Entertainment Hub:With live DJs, signature bottle shows, and a festive atmosphere, PIRAA is the ultimate place to celebrate lifes moments in style.
• A Visual Masterpiece:Our striking and structurally daring interiors create a beautiful dining environment.

Key Responsibilities:

• Guest Reception: Greet guests warmly, provide professional and courteous responses to reservation inquiries, addressing any special requests or needs.
• Seating Management: Coordinate seating arrangements to enhance flow and guest satisfaction.
• CRM Management: Use SevenRooms, OpenTable, or similar platforms to manage guest details and preferences.
• Communication: Respond to inquiries and handle guest requests professionally.
• Team Coordination: Work closely with the front-of-house and kitchen teams for smooth service.
• Admin Tasks: Maintain guest records and manage general correspondence.

Ideal Candidate:

• Experienced: At least 2 years' experience in a similar role within a high-end restaurant or hotel environment.
• Tech Savvy: Familiar with SevenRooms, OpenTable, or similar systems.
• Service-Driven: Passionate about delivering top-tier service and creating memorable guest experiences.
• Detail-Focused: Attentive to guest preferences and dedicated to providing personalised service.
• Strong Communicator: Excellent verbal communication skills, able to interact effectively with guests and colleagues.
• Calm Under Pressure: Capable of maintaining composure during busy periods.
• Fine Dining Knowledge: Familiar with high-end dining standards and etiquette.

Join Our Celebration of Life!

If you are ready to be part of an extraordinary dining experience and help create unforgettable moments for our guests, apply now to join the PIRAA team.

AMRT1_UKCT