Administrator - Inpatient Bookings (Fixed-term Contract)

Spire Cheshire Hospital is currently looking for an experienced Administrator to join their Inpatient Bookings team on a part-time and permanent basis.

At Spire Cheshire Hospital, we provide high-quality treatments for our patients and are extremely proud to be rated as Outstanding by the Care Quality Commission (CQC) for our private hospital care. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare.

Contract type: Fixed-term contract for 12 months

Working hours: Monday-Friday, varied shifts between 8 am and 6 pm

As Inpatient Bookings Administrator, you will be responsible to maintain an efficient admissions booking system for all in-patients and day-case patients.

Duties and responsibilities (not limited):

• Liaise with patients and all other hospital departments to ensure full and accurate communication regarding the patients’ admission and stay in Spire Cheshire Hospital
• Liaise with Consultants, patients and all other hospital departments to ensure full and accurate communication regarding the patients’ admission and stay in Spire Cheshire Hospital
• Ensure systems are in place for smooth processing of all NHS referrals including waiting list transfers ensuring all breach dates are met
• Receive and process all bookings for admissions and reserve beds and theatre time accordingly
• Communicate any relevant information regarding the patients’ stay to the appropriate hospital department eg. Wards, Theatre, Discharge Liaison, Consultants, Finance
• Cancel bookings as requested by Consultants or patients and notify all relevant hospital departments

Who were looking for:

• Good interpersonal, organisational and verbal skills
• Initiative, commitment and attention to detail
• Pro-active in taking the service forward and continuous improvement
• Passion for delivering excellence in customer care
• Good telephone manner
• Educated to at least GCSE standard
• Ability to work in a team and meet deadlines
• Computer literate
• Must be able to work with some flexibility of rota according to business demands
• Commercial awareness

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays - pro rata
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Private medical insurance
• Life assurance
• Free Car park
• Free DBS
• Free Uniform

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, its more than just treating patients; its about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.