IT Technician

Join Our Dynamic Team as an IT Technician!

Are you ready to dive into the fast-paced world of IT? At WCS Group, we’re not just about compliance and testing services; we’re all about innovation and transformation! We’re searching for an enthusiastic IT Technician who thrives in a team-oriented environment and is passionate about technology.

As our IT Technician, you’ll be the backbone of our IT support team. You’ll take on a diverse range of responsibilities, from troubleshooting issues for our internal users to helping with vital infrastructure projects. Your main focus? Ensuring that our systems run smoothly while providing fantastic support to our staff!

What’s in it for you?

• Engaging projects that challenge your skills and creativity
• An opportunity to grow within a company that values continuous improvement and learning
• A team that values collaboration and innovative thinking
• A chance to be part of our exciting journey towards a cloud-enabled future

What You’ll Need:

• Experience in providing 1st and 2nd line support
• Strong knowledge of Windows operating systems and Active Directory
• Familiarity with network concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting
• Excellent communication skills, both verbal and written, to engage effectively with users across departments
• A proactive attitude and a passion for problem-solving
• Ability to work independently but also thrive in a collaborative team environment
• A genuine enthusiasm for technology and keeping up with the latest trends

Bonus Points:

• Certifications in IT or relevant courses
• Experience with cloud technologies, especially Azure
• Knowledge of security best practices

If you’re excited to be part of a team that’s making a real difference and you have the skills and passion for IT, we’d love to hear from you!

Benefits

• Salary up to £27,000 per annum depending on experience
• Free onsite parking
• Royal London Pension
• My Marlowe Rewards platform including access to virtual GP
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Paid Recommend a Friend Scheme (up to £2000* for successful referrals)
  

WCS Group of companies are committed to equal opportunities for all people and recognise the value of having diverse teams that represent the communities we serve. We encourage and welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.