Change Management Lead

This job is with Mars, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Description:

With a mission to deliver best-in-class Finance technology capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. As a member of the Finance Strategy and Operations leadership team within FinTech, the Change Management Lead will manage the change portfolio to align with strategic goals. This individual will be at the forefront of developing and executing change management strategies to ensure smooth transitions for all FinTech projects, collaborating with cross-functional teams to address resistance and foster acceptance of change, and communicating change initiatives effectively to stakeholders at all levels of the organization.

• Extensive experience in Change Management;
• Strong expertise in systems integrations and experience leading change in transformational portfolios and programs within large-scale organizations;
• Exceptional stakeholder management skills;
• Strong influencing skills, as they will coordinate with resources and leaders across the broader organization;
• Strong business acumen and understanding of Corporate Finance ecosystems.

• Develop and evolve the change management strategy for FinTech, creating an effective overarching approach that collaborates with the FinTech extended leadership team and partnering teams to maximize adoption and minimize resistance to change, ensuring smooth transitions for all projects across the portfolio;
• Socialize the FinTech portfolio across Finance at the Global level, and partner with S&F Leaders to ensure socialization further into regional and local Finance teams where required, to effectively generate awareness, build support, and ensure stakeholder engagement;
• Develop, own and deliver the overall change plan for FinTech, by partnering with the FinTech leadership group and partnering teams to ensure transformational changes are clearly defined from a people, process and technology standpoint;
• Identify and engage key stakeholders at all levels of the organization, building strong relationships and managing their expectations throughout the change process;
• Identify specifically impacted groups and assess how the change will impact them, their support needs and how to drive their ADKAR journeys;
• Foster a positive change culture within the organization by promoting awareness, enthusiasm, and accountability for change through a Change Champions network to encourage and facilitate the adoption of new behaviors, processes, and technologies;
• Partner with change leads from across Segment, Corporate and MGS teams to conduct readiness and change impact assessments to understand the size, scale, complexity and risk of the change;
• Partner with change leads from across Segment, Corporate and MGS teams to define key performance indicators (KPIs) as measure of success, establishing mechanisms to evaluate the impact of the change initiatives;
• Identify, mitigate and report on significant change management risks, along with tracking change readiness across the business through partnership with Segment, Corporate and MGS change leads;
• Collaborate with Segment, Corporate and MGS teams to design training programs that equip associates with the necessary skills and knowledge to adapt to the change, and ensure follow through on delivery;
• Provide input to Communication Strategy and Plan led by Corporate Affairs Lead, and own the development and socialization of ongoing change and communication material within FinTech to drive the overall engagement strategy across stakeholders;
• Oversee the development of the FinTech Info Hub SharePoint site and partner with leaders to create and publish content including development of knowledge management strategy, and development and ongoing maintenance of a Finance portal.

• Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.