Insight Analyst (Customer & Marketing)

This job is with ASOS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

We’re ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

At ASOS, the Insight & Analytics team is all about unlocking the power of data to drive real value. We're tackling some of the biggest and most impactful questions and projects across Marketing, Customer and wider ASOS organisation where curiosity, high performance and continuous learning fuel our day to day life.

The workstreams we support regularly deliver tens of millions in profit, which will give you a direct exposure to the CMO and C-suite execs.

The Details

• Focused on furthering our understanding of the ASOS customer by translating data into action-oriented insight to drive profitable growth
• Profiling customer behaviour and demographics by market to help stakeholders understand their audience and plan activity accordingly
• Understanding different types of customer behaviour through building statistical models for segmentation and propensity analysis
• Supporting a test and learn approach, helping to define testing roadmaps, structuring tests, then drawing insight and recommendations from results
• Proactively bringing new ideas to the table relating to business questions, analytics approaches, datasets and ways of working
• Responding to ad hoc data requests whilst ensuring we are enabling the business to self-serve where possible

Qualifications

About You

• Knowledge of or a keen interest in Customer and Marketing Analytics
• Advanced Excel skills
• Good knowledge of SQL
• A passion for data analysis and problem solving
• A proactive approach and a curious mindset
• Quality, accuracy and attention to detail
• Ability to work under own initiative, effectively prioritise workload and thrive in a fast-paced environment
• A love of collaboration with strong interpersonal skill

Additional Information

BeneFITS’

• Employee discount (hello ASOS discount!)

• ASOS Develops (personal development opportunities across the business)

• Employee sample sales

• Access to a huge range of LinkedIn learning materials

• 25 days paid annual leave + an extra celebration day for a special moment

• Discretionary bonus scheme

• Private medical care scheme

• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.

Location: London, GB

Posted Date: 11/5/2024