Client Manager - Chilled & Bakery

This job is with Kantar, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Worldpanel provides brands and retailers with an outstanding, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and consumption behaviour through the largest omnipanel in the world. With unparalleled datasets, groundbreaking technology and expert analysts, we partner with brands, manufacturers and retailers of all sizes, empowering them to reinvent what's possible, and ensure that they have the insight at their fingertips to enable them to make better business decisions rooted in shopper understanding.

Within Great Britain, we are the best-in-class research provider within FMCG; with an enviable client list, from multinational to niche local suppliers and leading retailers in the FMCG industry. We are looking for a confident Client Manager within our Chilled Convenience, Frozen & Bakery team. Providing the opportunity to work across a variety of branded and supermarket own brand suppliers, with many household names, such as Princes, Birds Eye, McCain, Dr Oetker, Nando's and many more.

You will be joining an upbeat, fun, dynamic and progressive team who have a track record of success. We are one of the largest teams in the business and have an excellent history of providing development opportunities.

Successful employees have an engaging communication style, are confident in turning data into insights that advise business strategies, and are genuinely enthusiastic about understanding the markets our clients operate in and most of all work effectively in a team environment. Does this sound like you?

Key outcomes

Insight

• Be the key point of contact for a portfolio of clients and own all client requests and project briefs.
• Having utilised the wealth of data that we have available and combining that with a knowledge of the GB grocery market and your clients, a key part of the role will be building presentations that provide a clear and concise story with recommendations to your client.
• Excellent insight provision is central to the role and the successful candidate will act as an extension to their clients' business with many different touch points from category to marketing; informing category visions, listing arguments, new product development as well as marketing strategies.

Client Relationships

• Expand and develop existing client networks through building of great relationships with key client contacts.
• Use these relationships and touchpoints to understand your clients' challenges and wider goals, and partner with them to provide answers to their key business questions; ultimately adding value to their business.

Commercial

• Work with the Account Director to create and drive forward account plans for your portfolio of clients.
• Spot further opportunities for us to add value to our clients business and increase our exposure and presence with our clients.
• Ensure that your clients are maximising the insight capabilities from their contract and that Kantar are a valuable partner to their business; with responsibility for ensuring clients renew their contracts.

Team

• Work closely with the more junior members of your team to coach them in their development, acting as a role model and feeding back when appropriate.
  

Capabilities and experience

The ideal candidate will possess the following qualities:

• History of working within either the FMCG grocery industry or in the market research industry.
• Confidence in extracting and interpreting analysis and inspiring clients through your insights.
• Experience of either account management roles or senior stakeholder management.
• Highly professional demeanour with strong interpersonal skills, the ability to develop your contact base and build positive relationships with your client contacts.
• Experience in hitting growth targets.
• Genuine passion and curiosity about Grocery and how people shop the way they do.
• The ability to closely manage your own workload and balance shifting priorities.

Strong verbal and visual presentation skills with the ability to put together insightful and impactful presentations, as well as a high standard of written communication.

Kantar Benefits

• 25 days annual leave (excl. bank holidays), plus your birthday off!
• Performance-related Sales Commission scheme.
• Private Medical Insurance.
• Flexible benefits across health, wealth, and lifestyle.
• Extensive training and excellent scope for career development.
• A collaborative and supportive work environment.
  

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market driven and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.

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Location: London, GB

Posted Date: 11/5/2024