Account Manager - Politics, Engagement & Planning

We have a fantastic opportunity to join our growing Politics, Engagement and Planning team as an Account Manager.

At LCA we operate in a dynamic and fast-paced environment, constantly pushing ourselves, challenging each other and learning as we go along – not one day is ever the same...and we like it that way!

Account Managers at LCA are considered the ‘engine room’ of accounts. You will be a fundamental part of the team working on some of the UK’s most complex and high-profile development projects.

About this role

• You will be responsible for day-to-day contact with clients in order to drive a number of different workstreams associated with managing consultation and engagement
• You’ll oversee and work closely with Account Executives / Senior Account Executives, play an active role in meetings, and devise and implement communications plans for projects
• You will play a key role in meetings with clients, leading on particular issues where appropriate, and be a main point of contact for clients and help the account team to develop strong relationships
• You will be ambassadors for clients and LCA at consultation events such as exhibitions, workshops, virtual webinars including at evenings and weekends
• You will take an active role in bringing in new business, including developing commercial skills, attending pitches and networking to develop your own contacts amongst associates and clients
• You’ll be required to develop your media handling skills, including selling in stories around key milestones in the planning programme and managing media enquiries
• You’ll become the political guru for a London Borough including monitoring political moves and reporting on major developments to the senior agency team and clients

About yourself

• You must have at least three years’ experience in the communications and PR industry – either agency or in-house – with a track record in managing stakeholder engagement or working on public consultation campaigns
• Managerial experience of at least one year, the ability to motivate and develop direct reports
• You must have excellent writing skills and be familiar with writing in variety of styles and for different audiences e.g. preparing press releases, key message documents, new business proposals, or media/stakeholder briefings
• You should have client management skills, the ability to solve problems, juggle multiple priorities and have good time management
• Experience running public consultations – in person and digitally, including all the logistics involved
• Ideally you will have some knowledge and experience of working in the built environment sector
• Ideally you will have a growing network across the built environment sector including with clients, associates, London councillors, MPs and journalists
• An understanding of London, and the way in which it operates - with an appreciation of local communities' dynamics, as well as politics
• A hands on approach to work with a good sense of humour
• Excellent IT and presentation skills, confidence using Word and PowerPoint is a must

About LCA

We drive positive change for the places where people live, work and connect through excellent communication. We have the best client list in the business. For more than 20 years LCA has been advising public and private sectors across the built environment. We are trusted to do great work by developers, architects, occupiers, landowners, house builders, local authorities, Housing Associations, NHS organisations, transport bodies, education providers, cultural institutions, major businesses, sports clubs and charities.

Today our team brings together over 70 talented professionals with experience of property, journalism, politics, corporate, consumer, business and government.

LCA is multi-award winning, securing ‘Agency of the Year’, ‘Consultancy of the Year’ or ‘Specialist Agency of the Year’ from all of PR Week, the Public Relations Consultants Association (PRCA), the Chartered Institute of Public Relations (CIPR) and the International Building Press (IBP).

See www.londoncommunications.co.uk for full client list, client case studies and biographies of the current team.

Follow us on X: @LDNcomms and Instagram: @LDNcomms.

The Package

• Benefits: A range of additional benefits from enhanced maternity and paternity leave to tenancy deposit loans, cycle to work scheme and much more.
• Pension: Up to 5% of salary (in addition to salary) where matched by the employee.
• Bonus scheme: Discretionary annual bonuses based on both personal and company performance.
• A well-stocked kitchen: From breakfast and lunch supplies, snacks, fresh fruit, alcoholic and non-alcoholic beverages.
• Social: Regular social events from monthly social outing, team lunch and away days, with additional wellbeing activities.
• Support: Employee Assistance Programme offering a 24/7 confidential advice line; trained Mental Health First Aiders, PMI, New Starter Buddy, Appraiser, dedicated Employee Engagement team
• Leave: 25 days’ leave plus statutory Bank Holidays and late start / early finish on your Birthday, with the office closed between Christmas and New Year in addition to your leave allowance.
• Training: An aspiring culture with tailored programme of L&D opportunities and budget for personal development and growth.
• Dog Friendly: We welcome fluffy, well behaved, friends.
• Working hours: Standard hours of work are 9.00am- 5.30pm – finishing at 4.30pm each Friday and Summer Fridays (early finish) in July and August, but some work outside of these hours may be required.
• Flexible working: We ask all staff to work from the office three days a week (or more if they chose) with the other two days from home, and we are flexible about which days these are (we have a desk-booking app).
• Location: Stunning open-planned offices based in the cultural hub - Covent Garden, London.

London Communications Agency is an equal opportunities employer and welcomes applicants from all backgrounds. Our namesake city is one of the most diverse in the world. We love it, and we recognise the responsibility we have to represent it. Proper inclusivity and representation is the only way we can communicate effectively with our audiences – and make change in our sector. We will give fair consideration to all applicants regardless of age, gender identity, ethnicity, religion or belief, sexual orientation, educational, family or parental status, neurodiversity and disability status.

We are also happy to provide reasonable adjustments during our application and interview process. If you don’t meet every requirement on the list – don’t worry - still get in touch as, as we set out in our Diversity, Equity and Inclusion Statement, we are striving to enable equal access to all to opportunities in our business and the industries we operate in.

Recruiter Agencies: We are looking for this role in-house so unless we ask you via email to send CVs for our consideration, no introduction fees will apply if you choose to send candidates on your own.