Receptionist

About the role

Job title

Receptionist

Reports to

Kharissa Fisher (PA to the CEO)

Based at

Marylebone, London

Hours

Monday – Friday, 8.30am-5.30pm.

Start Date

End of November 2024

Key responsibilities

Front Desk Management:

o Meet and greet visitors in a warm and professional manner and offer refreshments.

o Ensure that visitors check in via Proxy Click and inform who they are meeting of their arrival and that the host is notified.

o Answer and direct phone calls promptly and professionally.

o Monitor and manage the reception area and meeting rooms, ensuring it is always clean and presentable.

Client Services:

o Assist clients with inquiries, providing accurate information and ensuring their needs are met.

o Coordinate meeting room bookings and set up for client meetings and events.

o Ensure all meeting rooms are left clean and tidy.

o Arrange refreshments and catering for meetings as required.

Administrative Support:

o Handle incoming and outgoing mail, packages, and deliveries.

o Sourcing and ordering various snacks for the office and ensuring set up each day.

o Assist the team with basic administrative tasks, such as diary management, data entry, filing, and photocopying.

o Monitor and replenish office supplies as needed.

o Keep a record of office equipment and report any maintenance and IT issues.

Security and Access Control:

o Monitor access to the premises, ensuring security protocols are followed.

o Keeping track of fobs and access codes.

Skills and experience

• Proven experience as a receptionist or in a similar customer-facing role.

• Excellent verbal and written communication skills.

• Strong organisational and multitasking abilities.

• Proficiency in using office software (e.g., Microsoft Office Suite).

• Professional appearance and well-presented at all times

• Very friendly and approachable personality with excellent interpersonal skills.

About you

We are looking for a self-starter. Someone who can get stuck in and be as much a part of the team as everyone else, helping in areas of reception and small administerial tasks if and when required.

Your rewards

Salary: Competitive

Your working environment

At Dominus, we work in an open-plan office that promotes collaboration, interaction and passion. We have a strong set of values, bring them to life in our daily routine. This helps us create the very best place to work, collaborate and innovate. A force for good, making a positive impact in a rapidly changing world.

Our office can be found on Shouldham Street in Marylebone, centrally located to enjoy some of London’s best hotspots, and all the amenities you could ask for just a short walk away.

Your career development

At Dominus, we’re committed to your growth, now and for the long term. Focus, our dedicated employee development programme, is based around our three core values: Empathy, Curiosity and Courage. Spanning everything from coaching and mentoring to ongoing learning and development (plus a night out or two) it’s here to support your career journey with us.

About the next steps

To apply in confidence, please send your CV together with a covering letter to:

Kharissa Fisher

Personal Assistant

recruitment@dominus.co.uk

The closing date for receipt of applications is 30.11.24

At Dominus, we are committed to a diverse and inclusive workplace. We welcome applications from all parts of the community.