Manager, Business Process Automation Analyst

Company description:

Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world’s most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi’s presence beyond Singapore’s shores through consultancy projects and investments in foreign airports. Come join us today!

Job description:

CAG Finance has embarked on a Transformation journey to radically transform our processes and job roles. We are looking for a Business Process Automation Analyst to join our Digital Finance team. The ideal candidate will be responsible for supporting the planning, solution design and implementation of automation initiatives which includes Robotic Process Automation, app development, and Artificial Intelligence (AI).

Responsibilities:

• Collaborate with business users and stakeholders to understand business processes and current & anticipated outcomes.
• Organise and lead discussions to drive continuous improvement initiatives.
• Translate business requirements into workable technical specifications, while ensuring scalability, security and maintainability. Proposed solutions must be aligned with the organization’s IT policy.
• Prepare wireframes, AS-IS & TO-BE process and solution design documentation.
• Assist in defining test scenarios based on requirements. Work with developer and business users to ensure that the automation is thoroughly tested and meets business needs before deployment.
• Assist the Team Lead in project planning and monitoring project progress. Propose immediate response action to mitigate potential risks or delays to project.
• Prepare and present business cases as and when necessary.
• Stay updated with the latest advancements in AI / RPA technology, tools and industry best practices.
• Identify automation opportunities and propose continuous improvement to existing processes with latest developments in AI / RPA technology.
• Carry out any other duties and responsibilities as assigned.

Requirements:

• Degree in any discipline, preferably in Information Technology / Business Systems or Finance disciplines.
• At least 3 years of working experience in leading solution design and project management of automation projects. Experience in AI projects is a distinct advantage.
• Deep appreciation of Finance processes and compliance with audit requirements.
• Understanding of existing digital technologies in Robotics & AI areas as well as the capabilities of each technology tool.
• Familiarity with Microsoft offerings and UiPath is a distinct advantage.
• Strong problem-solving skills and ability to think out of the box.
• Ability to appreciate the importance of UX sensibilities.
• Ability to work independently and collaborate effectively with stakeholders.
• Team player with a willingness to share knowledge and learn from others.
• Excellent interpersonal and communication skills.
• Ability to multitask in a dynamic and fast-paced environment, manage change, and tight deadlines.
• Ability to adapt to changing project requirements and priorities, maintaining a high level of efficiency and work quality.