MS Dynamics CRM developer

Job Title: MS Dynamics CRM Developer

Location: London, UK

Hybrid work: 3 days per week

Full-Time role

GET THE FUTURE YOU WANT!

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

We are seeking a highly skilled MS Dynamics CRM Developer to join our esteemed banking institution. As a pioneer in the industry, we understand the importance of leveraging advanced technology to enhance our customer relationship management capabilities. The MS Dynamics CRM Developer will play a critical role in the design, development, and implementation of customized CRM solutions that align with our strategic objectives. This position requires a deep understanding of MS Dynamics CRM, as well as the banking industry's unique challenges and opportunities. The ideal candidate will be responsible for creating innovative solutions that improve customer engagement, streamline processes, and provide actionable insights through data analytics. The developer will collaborate with cross-functional teams to understand business requirements, translate them into technical specifications, and deliver robust solutions that facilitate operational excellence. A commitment to high standards of quality and performance is essential, as is the ability to work in a fast-paced, dynamic environment. As part of a forward-thinking organization, the selected candidate will have the opportunity to contribute to transformative projects that have a lasting impact on our customers and the banking sector as a whole.

YOUR PROFILE:

Responsibilities

• Design, develop, and implement custom solutions within MS Dynamics CRM to meet business needs.
• Collaborate with stakeholders to gather requirements and translate them into functional specifications.
• Maintain and enhance existing CRM solutions by analyzing user feedback and implementing necessary updates.
• Integrate MS Dynamics CRM with other banking systems and third-party applications to enhance functionality.
• Provide technical support and troubleshooting for CRM users, addressing any issues that arise promptly.
• Conduct system testing and ensure compliance with industry standards and internal policies.
• Document all development processes, system configurations, and user guides thoroughly.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience in MS Dynamics CRM development and implementation.
• Strong knowledge of the banking industry and its operational processes.
• Proficiency in programming languages such as C#, JavaScript, and HTML for CRM customization.
• Experience with CRM integration techniques and managing data migration processes.
• Familiarity with CRM reporting and analytics tools to drive insights from customer data.
• Excellent problem-solving skills, with the ability to work under pressure and meet tight deadlines.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com.