Infrastructure Analyst

Infrastructure AnalystLocation: DerbyHours: 37.5Type: Permanent
Life on the team
A new and exciting opportunity has arisen in Europes leading independent provider of IT infrastructure services.
We're looking for a Security Cleared Third Line Analyst to join our friendly team, supporting diverse and geographically spread Wintel customer environments. This role will be primarily focused on delivering a BAU/Project services within a shared service delivery model. The successful candidate must be willing to undertake DV clearance.
The role will be based onsite at our Client in Derby.
What you'll do
You'll have a minimum of 3 years experience working in Managed Services, providing specialised support across Windows Server platforms. You'll need excellent troubleshooting skills and demonstrate the ability to make key technical decisions independently. Excellent communication skills, both face to face and on the telephone are essential as well as having the ability to assess and prioritise tasks without close supervision. You'll also need to be willing to learn new technologies and drive continuous improvement.
The key responsibilities of the role include:

• Offering solutions and workarounds to incidents/problems
• Working to SLAs and deadlines
• Reviewing services and application delivery
• Prioritising and managing several tasks at a single time
• Establishing a good working relationship with wider teams and customers alike
• Keeping up to date with advancements in technology
• Working with a variety of customers to gain a detailed understanding of their requirements
• Designing, developing, and deploying technologies on Windows Platforms
• Providing Remote On-Call Out of Hours Support.

What you'll need

• Active Directory experience: Group Policy Objects (GPO), Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP, and Kerberos
• VMware/VxRail
• DHCP
• Microsoft Windows Server (2012, 2016 & 2019) including server core
• Windows 10
• Core Windows infrastructure components (DHCP, Windows failover clustering, etc.)
• Designing, developing, and deploying technologies on Windows Platforms
• Understanding the interdependency between Active Directory and DNS
• PKI and Certificate Management
• Quest Tools (Active Roles, Change Auditor, Recovery Manager, InTrust, Password Manager)
• Anti-virus technologies (McAfee ePO, ENS, VSE, HIPS, and DLP)
• Scripting (PowerShell, VB, etc.)

Desirable:

• Windows Server 2016 & 2019
• Exchange 2016
• Skype for Business 2015
• Exposure to Citrix technologies
• Exposure to Virtualization technologies
• Exposure to Messaging technologies.

Equal opportunities
At Computacenter, we strive to create a working culture where all our people can be free to be themselves; where they are valued, respected and supported to reach their full potential and experience a sense of belonging.
We recognise that not everyone starts from the same place. As part of our meritocratic approach, we take steps to ensure that there is fair and equitable access to opportunities for all. We are a proud equal opportunities employer and we take our equality responsibilities seriously when we consider qualified candidates for employment without regard to age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law.
Our commitment to equal opportunity and zero-tolerance of discrimination extends to all aspects of the employment relationship, including, but not limited to, hiring, promotions, working conditions, compensation, and benefits.
Our approach to where we work is simple: we want to help our people effectively navigate hybrid working. Our offices continue to be a place where we connect and collaborate with each other.

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Location: Derby, GB

Posted Date: 11/14/2024