Team Services Manager

We are currently recruiting for a Team Services Manager at A Rocha UK, a key role that will be instrumental in driving our mission to mobilise Christians for conservation. The right candidate will have the opportunity to streamline operations, enhance administrative processes, and support a dynamic team dedicated to environmental impact.

Purpose of Job: An exciting opportunity for a resourceful Team Services Manager to support the operation of our organisation; managing relationships with outsourced providers and implementing the most efficient administrative procedures. You will be the ‘go-to’ person for the whole team for IT, HR, H&S, and General Admin enquiries. You will contribute to the development of new office systems and processes, leading projects and working closely with the Finance and Resources Director in providing operational and administrative support. This is a varied role and the successful candidate will have a range of relationship management and administrative duties. You will have excellent communication and organisational skills, a ‘can-do’ attitude, and are someone that seeks to discover new ways to do the job more efficiently. The aim of this role is to ensure all support activities are carried out efficiently and effectively to allow the other operations within the organisation to function properly.

Key responsibilities:

In addition to working closely with and supporting the Finance and Resources Director (FRD), the Team Services Officer will have the following responsibilities:

Human Resources:

● Manage the relationship with our external HR support

● Administrator of the HR Management Software Bright HR with responsibility to ensure effective use throughout the organisation

● Responsible for the annual review of the staff handbook and HR policies, in conjunction with external HR support

● Facilitating recruitment of new staff, working with recruiting manager to ensure good HR practice and following of the recruitment process (contracts, salary letters, overseeing onboarding)

● Responsible for clear onboarding and offboarding procedures for staff and volunteers

● Coordination of the induction of new staff

Please see attachment for further responsibilities