CDI Milan Operations Engineer

Industry: Information Technology & Services / Energy Services / Renewable Energies Job Functions: Applied Engineering / Product Operations Your responsibility: As part of our Product Operations Team, you monitor product performance for tiko’s distributed, large-scale IoT solution . You set up data visualization systems to show product and operational performance metrics. You improve our Observability capabilities and focus on Reliability . You anticipate possible sources of errors and design and implement new processes. You work with the third-level customer service and development teams to troubleshoot issues and contribute to the design of the next generation of products. Your profile: Masters or Bachelor’s degree in Applied Engineering or Statistics (e.g. Electrical, Electronic, Automation, IT, Computer Science, Mechanical), with a general and broad technical background. Programming skills are a must: Python & SQL ; Elastic and Grafana knowledge a plus. Experience in setting up and conducting operational monitoring of large-scale IoT systems. Experience in rolling out IoT system updates . Experience with Business Intelligence and Analytics . Experience with Observability and Reliability projects. Capacity to foresee potential issues and proactively propose and implement improvements. Eagerness to analyze field data, find root-causes, abstract the troubleshooting process (e.g. failure tree diagram) and transfer your acquired knowledge back to the organization. Strong technical ability to process large quantities of data and provide meaningful insights. Familiarity with Operational Excellence concept. English and French fluency is mandatory. Valid working permit for France or EU nationality. tiko Italia is the vibrant tech hub in the heart of Milano where we develop in-house solutions that allow our customers to save energy with their existing electrical devices. The aggregated devices give life to the tiko-managed Virtual Power Plant, participating in the stabilization of the electrical network. Our hyper-dynamic and multicultural start-up culture will give you the opportunity to express your full potential, while contributing to making a real difference for the planet tiko Italia makes available the product to tiko Energy Solutions, the Zurich HQ, that coordinate internationally the operations and development of the tiko devices. tiko Services, based in Paris, markets our solution in France. tiko Italia is proud to be a Great Place to Work: bestworkplaces.it/aziende/tiko-italia/ Find out more on tiko-italia.it. tiko is a company of the ENGIE group since 2019. Our office in Milan is located at the heart of the stimulating Copernico Zuretti space. The office is easily reachable by public transportation and is a few minutes walk to Naviglio martesana, Mercato Centrale and the young and dynamic neighbourhood NOLO where you can find many restaurants and bars. You’d like to know more? Just send us an email and we will get back to you J-18808-Ljbffr

Location: Provincia di Milano, IT

Posted Date: 11/17/2024