Global Head of Product, Merchants Value Services

Global Head of Product, Merchants Value Services

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Remote Type: Hybrid

Locations: Paris (Issy-les-Moulineaux)

Time Type: Full time

Posted on: Posted 2 Days Ago

Job Requisition ID: R854

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Employee Contract Type: Permanent Regular

Your Next Challenge:

As the Head of Product – Merchants Value Added Services, your mission will be to:

• Define the Vision: Develop and execute a comprehensive product strategy to bring additional value added services to the Pluxee Merchants Network in Pluxee’s key countries.


• Drive Innovation: Work with the global offers team and country teams to define and prioritize new opportunities that can enhance core revenue retention and generate new revenue streams.


• Run the discovery process with countries and iterations to develop the product enablers.


• Lead Global Execution: Build and manage the product roadmap, collaborating with cross-functional teams and country stakeholders to ensure seamless execution.


• Measure Success: Define key performance indicators (KPIs) and metrics to assess the success of the merchant value added services, leveraging data-driven insights to continuously improve.

Day to Day, You Will:

• Lead a small team of global product managers and transversally lead the product roadmap iterations and alignment with global offers team, merchants Core product team, and countries merchant directors and product teams.


• Understand Merchant Needs: Conduct thorough analysis to identify business and user needs within the merchant space, translating these insights into actionable product requirements.


• Collaborate: Work closely with global squads, UX, digital marketing, data, IT, and architecture teams, to define and build multi-country features.


• Prioritize Effectively: Use a Scaled Agile approach to slice and prioritize product backlog items, ensuring the delivery of maximum value.


• Communicate Clearly: Regularly communicate the product roadmap to inspire alignment and adoption across different regions.


• Continuously Improve: Analyze platform performance in collaboration with Product Data Analysts, making informed decisions to enhance the customer experience.

About You:

• Proven Experience: You have at least 10 years of experience in product management, with a strong track record of managing digital products at scale and leading teams.


• Global Perspective: You’ve worked in an international context, balancing local needs with global strategies.


• Strategic Mindset: You’re skilled in defining and executing product visions and go-to-market strategies.


• Merchant Expertise: You have significant experience on the supply/merchants side of a digital platform.


• Collaborative: You excel at stakeholder management and have a collaborative approach to problem-solving.


• Result-Driven: You are focused on achieving results, setting clear priorities, and driving initiatives to successful outcomes.

We’ll Be Even More Excited If:

• Industry Knowledge: You bring deep expertise in merchant value added services topics.


• You’re familiar with digital marketing tools like Hubspot and CRM environments such as Salesforce.

Technical Competencies:

• (SAFe) PM/PO certification.


• Working practice of Confluence, JIRA, Miro and the Office 365 suite.

Education Requirements:
Bachelor’s degree in Business Administration, Marketing, or a related field.
Master’s degree preferred.

Languages: English, French

Your Location:
Pluxee International HQ at Rue du Passeur de Boulogne, Issy les Mouineaux

Happy at Work:
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast-paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive workplace where all abilities are celebrated, and equal learning and growing opportunities are a given.

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Location: Paris, FR

Posted Date: 11/17/2024