NCR Voyix - L3 System Administrator - Windows OS

Responsibility : - Works on projects or new initiatives to propose and design, configure, implement, and test strategic IT compute and storage solutions to address complex technical and business requirements. - Windows Subject Matter Expert - Troubleshoots the entire system, primarily relying on proven techniques for IT analysis and evaluation. - Installs software packages into the production enterprise computing environments, builds, configures, and tests production level systems and installs incremental changes, patches and upgrades to all enterprise systems. - Trains and assists internal support teams on new tools and procedures. Solicits and acts on feedback in a professional manner. - Provide support for day-to-day operational tasks such as migration support, monitoring, maintenance, recoveries, and performance tuning. - Device management and upgrade support in conjunction with hardware personnel as required. - Automates routine maintenance tasks as appropriate and ensures proper backups procedures are in place and in use. - Participate in a 24x7 weekly rotation to provide systems support. - Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). - Provide Infrastructure services support in all areas needed: storage, networking, operating system, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration. - Assist with monthly capacity reports, and recommendations. - Standard system administration duties including server install, system/application install and patch management, Windows problem determination and resolution, log analysis, etc. - Support, configure and troubleshoot all systems including virtualized and cloud-based systems. Qualifications : - Minimum of 6 -11 years of experience in Systems Administration/Engineering with at least 6 years in a production support role. - Windows Operating experience required. - The successful candidate should have all applicable operating system certifications for server and storage hardware that is part of the current operational baseline. - Advanced experience in complex IT operational environments in various aspects of design, engineering, analysis, testing and ongoing support for their technical area. - Advanced knowledge of current trends and techniques for their technical track, including Relevant platforms and the IT storage systems they are part of; Installation and configuration techniques; Standard protocols - Design implications; Troubleshooting techniques and diagnostic tools; Performance optimization techniques - Stays informed about industry directions and standards and how to integrate these into their environment. - Large enterprise-level experience in virtualized technologies supporting multiple Operating Systems and environments. - Proven ability to document work and work in process driven development environment. - Excellent verbal and written communication skills - Windows MCSE and VMware Certified Professional (VCP) preferred - Knowledge of Dell and Cisco hardware (ref:hirist.tech)

Location: in, IN

Posted Date: 11/19/2024