Solutions Engineer

What will I be doing:

Following the rapidly continued growth of our customer base, Darktrace is looking to add to our team of Solutions Engineers. These fast-paced, technical and customer-facing roles support our sales teams in ensuring customer needs are met.

You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of our products. These roles offer accelerated career development and numerous opportunities for personal advancement. You’ll be provided with extensive training and support to build upon your existing skills in this role.

You’ll be the go-to technical point of contact between clients, partners, and internal teams here at Darktrace, providing your passion and expertise on our cutting-edge cyber security solutions to become a trusted advisor to our clients. Your technical excellence will be highly valued as you meet client and internal team needs, ultimately leading to increased revenue and client satisfaction. You will also:

• Work alongside the sales teams in meeting with clients regularly through the full end-to-end sales processes, being accountable for the delivery of POV (Proof of Value) engagements,


• Present Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives,


• Design and build custom client integrations and define solution architectures.

What experience do I need:

We welcome applications from candidates that come from a technical background with existing sales engineer experience in pre-sales/post-sales engagements.

Ideally, you’ll have an avid interest in cybersecurity with a strong knowledge of network and security devices/systems (e.g., Cisco, Juniper, Firewalls, IDA, IPS, SIEM, as well as knowledge of TCP/IP and common networking protocols). You’ll also likely have:

• Excellent interpersonal skills (written and verbal) and the ability to share complex technical information in a compelling way,


• The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines,


• The ability to build long-lasting business relationships,


• Fluency in English and French is essential.

Please apply with your CV and a cover letter.

Benefits we offer:

• 25 days’ holiday + all public holidays,


• Additional day off for your birthday,


• Life & disability insurance,


• Medical insurance,


• Meal vouchers,


• Employee Assistance Program.