Parts Advisor / Administrator - Newry

VANATH are delighted to be working with a well-known Engineering company in Newry to recruit a Parts Advisor to join their team. Shifts are held over Monday to Friday. Permanent position. This role will be based at the company's Newry office. This role also offers growth opportunities. Salary Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities Responsibilities Respond promptly to customer enquiries relating to service, repairs and spare parts Ensure effective communication regarding price quotes, lead times etc Enter parts and warranty sales orders onto the computerised sales order processing system in a accurate and timely manner Work cross-departmentally to solve solutions to common problems for customers and dealers Process orders through to despatch and invoicing to include booking transport Issue job instructions to field engineers and follow through to ensure work is completed. Facilitate customer payment for non-credit customers Coordinate the manufacture of replacement parts for older version products with the Production Team, and liaise with customer on lead times, despatch, and delivery times. Build and maintain strong, long-lasting customer relationships Conduct customer satisfaction surveys and gather feedback to improve services Address and resolve customer complaints and issues promptly and effectively. The Ideal Person Prior experience of a computerised Sales Order Processing System Strong collaboration skills, with the ability to work well within a team environment. IT Skills - proficient in the use of Microsoft Office applications For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. Chris Haddock from Vanrath, recently secured an opportunity for me within a large public sector organisation. He was extremely professional, well informed of the industry, was on hand to answer any queries, and smooth the transition from one employer and the next. I highly recommend working with Vanrath. I have just secured my next great job opportunity with the help of Ross Stevenson. Ross was very professional throughout the whole process, ensuring that the company met my expectations and vice versa. His open and honest communication from the start and relevant updates made the process very seamless. Very highly recommend Jack, he was extremely knowledgeable and friendly which made the experience a lot more pleasant, done my first week at my new job and very happy! Jack is a credit to himself and Vanrath. Thanks very much! Emma hall and Thomas are really efficient and motivated employees. They are really helping me to get the job. I highly recommend them. When you talk to them you will feel like you know them since long. Skills: Sales Parts Advisor aftersales admin administrator parts warranty Benefits: Fantastic benefits package

Location: Newry, GB

Posted Date: 11/21/2024