In Technology Group
Senior 3rd Line IT Engineer
Job Location
Stanley, United Kingdom
Job Description
Role: Senior 3rd Line IT Engineer
Location: Liverpool
Salary: up to £40,000 DOE
Work Model: WFH 1/5 days weekly
We are currently looking to recruit a Senior 3rd Line Engineer to join our clients growing team in an MSP environment. The successful candidate will be responsible for providing technical assistance to clients via remote networking and site visits around the Liverpool area.
Previous MSP experience is highly desired!
Responsibilities:
To provide 3rd line IT support to clients on site and remotely
Provide technical support and engineering for networking infrastructures
Design, Implementation and contribute to the design of WAN, LAN and Cloud
Take ownership of all incidents and problems
Provide exceptional customer service to all clients
Create and update knowledge base articles
Mentor and train team members
Assist / be involved in the planning and delivery of projects
Communicate efficiently to ensure swift resolution to end userTechnical Skillset:
Windows Operating System 7/8/10/11
Exchange on prem servers
Office 365 and applications (Intune, SharePoint)
Microsoft Azure / Entra ID
Active Directory / Group Policies
Firewall configurations, installs
Routing and switch installs
DNS, DHCP, TCP/IP, VLAN management
VoIP Systems - troubleshoot, administerDesired:
MS Certifications
PowerShell Scripting / task automation
SQL Server troubleshooting
Disaster Recovery
Antivirus (Eset, Bitdefender)Benefits:
Work from home 1 in 5 days each week, once settled
Parking permit
28 days annual leave
Team socials and events
Collaborative team environment
Great pension schemeIf this role sounds like something you would like to do and you have the required experience, then please click the apply button for immediate consideration.
Keywords: 3rd Line Engineer, Senior IT Engineer, 2nd Line, IT Support, IT Technician, MSP, Managed Service Provider, 2nd/3rd Line, Senior MSP Engineer, Systems Engineer, IT Consultant, 4th Line
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Location: Stanley, GB
Posted Date: 11/21/2024
Location: Liverpool
Salary: up to £40,000 DOE
Work Model: WFH 1/5 days weekly
We are currently looking to recruit a Senior 3rd Line Engineer to join our clients growing team in an MSP environment. The successful candidate will be responsible for providing technical assistance to clients via remote networking and site visits around the Liverpool area.
Previous MSP experience is highly desired!
Responsibilities:
To provide 3rd line IT support to clients on site and remotely
Provide technical support and engineering for networking infrastructures
Design, Implementation and contribute to the design of WAN, LAN and Cloud
Take ownership of all incidents and problems
Provide exceptional customer service to all clients
Create and update knowledge base articles
Mentor and train team members
Assist / be involved in the planning and delivery of projects
Communicate efficiently to ensure swift resolution to end userTechnical Skillset:
Windows Operating System 7/8/10/11
Exchange on prem servers
Office 365 and applications (Intune, SharePoint)
Microsoft Azure / Entra ID
Active Directory / Group Policies
Firewall configurations, installs
Routing and switch installs
DNS, DHCP, TCP/IP, VLAN management
VoIP Systems - troubleshoot, administerDesired:
MS Certifications
PowerShell Scripting / task automation
SQL Server troubleshooting
Disaster Recovery
Antivirus (Eset, Bitdefender)Benefits:
Work from home 1 in 5 days each week, once settled
Parking permit
28 days annual leave
Team socials and events
Collaborative team environment
Great pension schemeIf this role sounds like something you would like to do and you have the required experience, then please click the apply button for immediate consideration.
Keywords: 3rd Line Engineer, Senior IT Engineer, 2nd Line, IT Support, IT Technician, MSP, Managed Service Provider, 2nd/3rd Line, Senior MSP Engineer, Systems Engineer, IT Consultant, 4th Line
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Location: Stanley, GB
Posted Date: 11/21/2024
Contact Information
| Contact | Human Resources In Technology Group |
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