Technical Consultant

Dynamics 365 Technical Consultant (Integration) FSCM, Customer Engagement, Commerce – Retail & Manufacturing

Location: Glasgow, Aberdeen, Manchester, London (Hybrid)

Company Overview

We have partnered with a proud member of the Microsoft Inner Circle, Their Business Applications team is among the top 1% of Microsoft partners worldwide. With expertise in Microsoft solutions—from Customer Service and ERP to CRM and productivity tools—Driving transformation across industries, building impactful change for their clients. They are dedicated to building a better, digitally empowered world. By focusing on secure digital enablement, we support organisations at every stage of their digital journey, solving their most complex business challenges. Our cutting-edge technology solutions span Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace.

Your Role

This role requires a passion for innovation and a commitment to delivering cutting-edge solutions that drive our client’s business forward. Your expertise and insights will shape the future of our Business Applications vision, contributing to our growth while enjoying the freedom to make key decisions in a dynamic entrepreneurial setting. We hold ourselves to high standards while fostering a flexible work environment and a healthy work-life balance.

Your responsibilities will include:

• Perform an assessment of the customer’s existing business and technology imperatives, goals and challenges
• Use a design-led thinking approach in identifying the right technical solutions to meet customer needs and undertake thought leadership to support the creation of technical roadmaps
• Lead the relevant design workshops that will add technical value to the D365 solution in particular integrations with 3rd party solutions; incorporating Microsoft technical capabilities such as Power Platform & Azure tools
• Participate in every aspect of the Dynamics 365 solution implementation from start up, analysis, design, and cut over to production
• Collaborate with stakeholders and subject matter experts to ensure a comprehensive set of requirements are aligned to business objectives, gaining a full understanding of current business processes
• Provide in-depth knowledge of Dynamics 365 and other Microsoft technical capabilities such as Power Platform, Azure and how these can be aligned to D365 solution needs
• Conduct technical proof of concepts for first of a kind, unknown, or complex situations
• Work with technical teams (onshore and offshore) teams to coordinate deliverables, schedule milestones, and quality of outputs
• Participate in sales opportunity management cycles from opportunity identification, qualification, scoping, solutioning, proposal writing, orals presentations and demonstration
• Lead and participate in business development opportunities in devising technical accelerators to enable improved delivery of resources; increase portfolio of products and services
• Mentor internal team members to develop and acquire technical knowledge
• Support Project Manager in defining project plan and provide effort estimate
• Support Project Manager in tracking deliverable to success and with high standards.

Qualifications, Desired Skills and Experience:

We're seeking a passionate team player with the following experience:

• Extensive experience with Pre-sales / Discovery workshops presentations and proposal writing for technical solutions in particular Integrations; Known customisations
• Extensive expertise in the technical configuration, customization and implementation of Dynamics 365 Enterprise Solutions – FSCM, Customer Engagement, Commerce
• Extensive expertise in the technical assessment and implementation of ISVs
• Extensive expertise in the technical configuration, customisation and implementation of other Microsoft technologies – Power Platform, Azure Platform Automation tools
• Extensive Analysis / requirements gathering, solution design and implementation of technical Solutions as part of the D365 solution
• Extensive experience in developing integrations of Dynamics 365 Platform to various types of external systems and can recommend an approach and technology
• Extensive experience in mentoring and coaching technical team members.

Benefits

• Annual Leave: Enjoy 34 days of annual leave, with options to buy and sell more.
• Learning & Development: Invest in your growth with guaranteed learning and development opportunities.
• Health & Wellbeing: Benefit from private medical coverage, permanent health insurance, and more.
• Financial Security: Secure your future with life insurance and critical illness cover.
• Financial Benefits: 6.5% contributory pension.
• Innovative Culture: Thrive in a relaxed yet high-achieving work environment.

Become part of a team that is shaping the future of digital transformation with a organisation that offers a supportive environment that values expertise, fosters growth, and promotes inclusivity. Hit Apply now and start a rewarding journey or for more details email Lewis Edmond, ledmond@weareninetwenty.com