Operations and Finance Administrator

Belong is an award-winning charity with a vision of hope, rehabilitation and recovery for perpetrators and survivors of crime. We work with multiple stakeholder organisations to develop a more humane and effective criminal justice system. Through engaging with our mentoring, restorative justice, psychotherapy and training interventions, individuals and communities achieve positive, lasting change. We actively involve our beneficiaries in leading and shaping our work.

We need a confident Operations and Finance Administrator with great people skills to join our team, playing a crucial role in supporting Belong's activities and sound financial management. The successful applicant will be organised, detail-oriented, and possess excellent IT, communication and numeracy skills. ​They will demonstrate a high level of professionalism with the ability to multitask and plan ahead. They must be able to work efficiently and autonoumously from home, and enjoy getting involved in a range of different work across multiple functions.

Place of work: Home based, with monthly travel to London and monthly national travel outside of London.

Hours of work: 21 to 35 hours per week, including remote attendance of monthly meetings from 6-8pm - please highlight your ideal number of working hours per week and your preferred working pattern in your covering letter.

Pay scale: £30,000 per annum, on an initial 6 months contract with potential for renewal subject to available funding and excellent performance.

Reports to: CEO

Annual leave and benefits:

• 28 days holiday per annum, plus Bank Holidays
• 3 days training leave per annum
• Fully funded monthly Clinical Supervision
• 24/7 Employee Assistance Programme
• Regular, funded learning and development

How to apply: Click the Apply Now button below. You'll be asked to submit a CV and covering letter. Please use your covering letter to outline how you meet the criteria listed in the person specification. Submit your application as soon as possible, as we will be shortlisting and inviting candidates to interviews on an ongoing basis until the closing date. Remember to highlight your ideal number of working days per week in your covering letter.

Closing date: Saturday 30th November 11.30pm

​Interviews will take place on an ongoing basis with final interviews to be held during the week beginning 9th December if a candidate has not been appointed before this.

Main Duties and Responsibilities

• Coordinate Belong's service user leadership work, including working with the delivery team to schedule and collect information at service user forums held within local communities, prisons and probation units.
• Act as a reliable point of contact for Belong, including monitoring and responding to email enquiries and phonecalls in a professional manner, and managing positive working relationships. This includes the support of our business development work by responding to enquiries by potential funders and corporate sponsors.
• Support our CEO and accountant with administrative finance processes such as invoicing; undertaking bank reconcilitations; filing invoices, receipts and expense claims.
• Input data onto excel finance and fundraising databases, ensuring details of current, past and potential future funders, and summaries of correspondence with funders, are up to date.
• Assit Belong's delivery teams working from communities, prisons and probation units with collating and analysing programme monitoring data.
• Draft monitoring reports and programme updates for funders and other stakeholders.
• Update information on Belong's website, newsletter and social media accounts.
• Manage email and postal mail-outs as required, ensuring newsletters/eNews items are sent and monitored.
• Assist in the development of resources and materials to promote Belong's work as required.
• Coordinate and arrange internal meetings including trustees, subcommittee and senior leadership meetings, distributing papers and producing consice, accurate minutes.
• Assist the CEO with Trustee recruitment, inductions and correspondence.
• Organise and coordinate internal and external Belong events including Annual Celebration, Trustees Away Day, Staff Team Meetings and Reflective Practice sessions, Volunteer Group Supervisions and other adhoc events as required. This will include identifying and booking venues; organising catering; sending invitations; monitoring replies; making decisions and purchases for the events, such as gifts.
• Any other duties as may be appropriate to the level and nature of the post.

Essential Knowledge and Experience

• Knowledge and experience of using Microsoft Office packages inlcuding Word, Excel, Powerpoint.
• Minimum of 1 year's previous experience undertaking an administrative position.
• Experience of liaising confidently and professionally with a range of stakeholders at different levels of seniority and from diverse backgrounds.
• Experience of working effectively within a team, with a busy and varied workload.
• Experience of successful hybrid working.

Essential Skills and Abilities

• High degree of proficiency in using Microsoft Office packages including Word, Excel and Powerpoint.
• Strong organisational and independent working skills.
• Ability to multi task and manage a varied and changeable workload.
• Excellent verbal and written communication skills.
• Ability to show attention to detail.
• Good numeracy skills.
• Ability to work as part of a team.

Desirable Knowledge and Experience

• Knowledge and experience of the charity and/or criminal justice sectors.
• Experience of generating invoices and undertaking bank reconciliations.
• Experience of using financial software e.g. xero, sage.
• Knowledge and experience of using design, publicity and social media software such as Canva, MailChimp, Loomly.

Desirable Skills and Abilities

• Creative skills in assisting with the design of publicity materials and planning content for newsletters and social media posts.
• Ability to line manage, supervise and support administrative and fundraising staff members and volunteers.